Job Description
We are looking for energetic, creative, and enthusiastic Retail Shop Associates to join the Equinox team at its state-of-the-art locations in Connecticut (Greenwich CT, Darien, and Southport) This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Shop Associate also assists with the timely and accurate completion of operational tasks.
RESPONSIBILITIES:
SALES & SERVICE:
- Achievement of assigned monthly sales goals (individual contribution to total monthly store goals
- Maintain knowledge of all club and Shop services, programs and products
OPERATIONAL EXCELLENCE:
- Understands and upholds all loss prevention and inventory management policies on a consistent basis
- Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks
PRODUCT & PRESENTATION
- Assists Shop MOD to ensure that The Shop is reflective of the company brand standards, i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
- Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
Qualifications
- Experience in a customer service business; preferably in retail and/or hospitality
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem solving and communication skills
- Ability to utilize new techniques and ideas
- Be available to work a varied schedule, based on the needs of our unique retail business
- Complies with and enforces all company policies and procedures; embraces and supports company initiatives
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Company Description
WHO WE ARE
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.
WHAT WE DO
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
