38,437 jobs for "Customer Experience"

TikTok Shop Governance Operation Project Intern (SEA Experience) - 2026 Start (BS/MS)

At TikTok

Posted on Jun 30

View job Apply on company site

Customer Satisfaction & Quality Manager

At Schneider Electric - Gyöngyös

Posted on Jun 25

View job Apply on company site

Experience Design Lead

At JPMorgan Chase - London

Posted on Jun 16

View job Apply on company site

Operations and Customer Quality Manager

At Applied Materials

Posted on Apr 23

View job Apply on company site

TikTok Live - Global Customer Service Representative, Japanese Speaking

At TikTok - Kuala Lumpur

Posted on Apr 20

View job Apply on company site

Customer Support Technician - Kiryat Gat

At Applied Materials - Kiryat Gat

Posted on Jan 12

View job Apply on company site

Customer Service Representative (Remote)

At Rentokil Terminix - Remote / Flexible

Posted on Nov 6

View job Apply on company site

Sr Customer Service Representative

At EBSCO Information Services - Birmingham

Posted on Nov 4

View job Apply on company site

Customer Service Specialist-Enrollment - Remote Opportunity

At KinderCare Learning Companies - Remote / Flexible

Posted on Nov 4

View job Apply on company site

Customer Service Specialist- Remote Opportunity

At KinderCare Learning Companies - Remote / Flexible

Posted on Nov 4

View job Apply on company site

Customer Scheduler Despatcher

At Henry Schein - Cardiff

Posted on Nov 2

View job Apply on company site

Customer Scheduler -Despatcher

At Henry Schein - Cardiff

Posted on Nov 2

View job Apply on company site

Customer Service Representative I-Bilingual

At GM Financial - Chandler

Posted on Nov 2

View job Apply on company site

CUSTOMER SERVICE REPRESENTATIVE

At TruGreen - VANDALIA

Posted on Nov 2

View job Apply on company site

INBOUND CUSTOMER SERVICE RETENTION REPRESENTATIVE

At TruGreen - Gaithersburg

Posted on Nov 2

View job Apply on company site

CUSTOMER SERVICE REPRESENTATIVE

At TruGreen - Woodridge

Posted on Nov 2

View job Apply on company site

CUSTOMER SERVICE REPRESENTATIVE

At TruGreen - Plano

Posted on Nov 2

View job Apply on company site

CUSTOMER SERVICE REPRESENTATIVE

At TruGreen - Lewisville

Posted on Nov 2

View job Apply on company site

CUSTOMER SERVICE REPRESENTATIVE

At TruGreen - Merrillville

Posted on Nov 2

View job Apply on company site

CUSTOMER SERVICE REPRESENTATIVE

At TruGreen - YAPHANK

Posted on Nov 2

View job Apply on company site

TikTok

TikTok Shop Governance Operation Project Intern (SEA Experience) - 2026 Start (BS/MS)

SingaporeOperationsPosted Jun 30, 2026

Apply on company site View full job

Responsibilities

About the Team
TikTok Shop's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities
- Support the review of aftersales processes, operating guidelines, and key service experience practices.
- Improve service experience through strengthening buyer outreach materials, improving content quality, readability, and usefulness; including exploring more engaging content formats, including visual content or AI-generated videos.
- Conduct basic research and benchmarking on support content best practices and user education approaches.
- Coordinate with cross-functional teams to gather inputs and support documentation or content updates.
- Support ad hoc projects related to service experience, operational excellence, knowledge management, or content improvement.

Qualifications

Minimum Qualification(s):
- Currently pursuing a Bachelor's degree or above.
- Strong attention to detail and the ability to organize information in a clear, structured way.
- Interested in e-commerce, customer experience, operations, content strategy, or knowledge management.
- Adaptable and comfortable working in a fast-paced, cross-functional environment.
- Able to think independently.

Preferred Qualification(s):
- Experience in writing, editing, research, operations, consulting, project coordination, or knowledge management.
- Interest in AI tools and emerging content formats.
- Interest in Southeast Asia markets or experience working across regional teams is a plus.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s):
- Currently pursuing a Bachelor's degree or above.
- Strong attention to detail and the ability to organize information in a clear, structured way.
- Interested in e-commerce, customer experience, operations, content strategy, or knowledge management.
- Adaptable and comfortable working in a fast-paced, cross-functional environment.
- Able to think independently.

Preferred Qualification(s):
- Experience in writing, editing, research, operations, consulting, project coordination, or knowledge management.
- Interest in AI tools and emerging content formats.
- Interest in Southeast Asia markets or experience working across regional teams is a plus.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile