6,463 jobs for "Manager, Product Support"

Responsibilities

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.

Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

TikTok's Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our Key Accounts Ad Sales team partners with some of the largest global brands, enabling them to leverage TikTok's unique platform to drive business impact. The GBS team thrives on creativity, collaboration, and results.

The Business Development Manager (BDM) will have a dual role between direct sales & account management of advertising campaigns for RMG.

This person will be responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, education, and support. Success as a BDM requires strong strategic vision, sales skills, strong partnership with several teams, problem-solving skills, attention to detail, and the ability to thrive in a dynamic and changing environment.

Responsibilities
- Lead C Suite level conversations to increase revenue and grow strategic partnerships
- Demonstrate in-depth insights of the sales process and product combination
- Lead account planning process that aligns brand and TikTok resources to maximize opportunities
- Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
- Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies
- Lead collaboration with external clients and internal stakeholders

Qualifications

Minimum Qualifications
- 5+ years of media sales, digital marketing, brand advertising, and/or online advertising experience
- Must be willing to work in Bogota, Colombia.
- Proficient in English and Spanish, both written & verbal due to working with stakeholders & clients in that region who speak those languages.
- Creative, outside-the-box thinker and strategist
- A team player and collaborator

Preferred Qualifications
- Real Money Gaming knowledge and experience
- Experience with digital media (i.e., Digital, CTV, OTT, social media, etc.)
- Track record of building compelling presentations leveraging industry and internal proof points
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying
- Knowledge of measurement solutions (BLS, CLS, attribution models, MMP, etc.)
- Proven ability to establish strategic relationships with advertisers, agencies and C-level relationships
- Track record of delivering and exceeding revenue goals

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- 5+ years of media sales, digital marketing, brand advertising, and/or online advertising experience
- Must be willing to work in Bogota, Colombia.
- Proficient in English and Spanish, both written & verbal due to working with stakeholders & clients in that region who speak those languages.
- Creative, outside-the-box thinker and strategist
- A team player and collaborator

Preferred Qualifications
- Real Money Gaming knowledge and experience
- Experience with digital media (i.e., Digital, CTV, OTT, social media, etc.)
- Track record of building compelling presentations leveraging industry and internal proof points
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying
- Knowledge of measurement solutions (BLS, CLS, attribution models, MMP, etc.)
- Proven ability to establish strategic relationships with advertisers, agencies and C-level relationships
- Track record of delivering and exceeding revenue goals

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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