11,695 jobs for "Services Engineer"

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Are you deeply accountable for your work? Your passion for product ownership and track record will prove critical to your success on our team! SAP Retail Payments Functional Analyst is a position within the corporate Information Systems and Technology (IS&T) SAP team and this position will be key to our SAP Retail application space.

You are self-directed and motivated with strong SAP IS Retail, SAP R/3, S/4 business process and configuration experience.

This is a tremendous opportunity for someone who has the ability to own and drive initiatives and a passion to work in a highly integrated global solution platform. Be ready to make something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services! The same passion for innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it. You should join Apple if you want to help deliver the next amazing Apple product!

Description

The successful candidate will work closely with Apple business and technical teams across regions, as well as external payments partners and other 3rd parties. Much of this interaction will be with regional and global teams in other locations and other time zones, so excellent communication and collaboration skills are key.

The role includes responsibility for all aspects of a project including: Strong influence and persuasion skills along with excellent configuration and development skills in order to seamlessly integrate SAP Retail and front end solutions. Work closely with Point of Sale (POS), Data Warehouse, ABAP, Basis and other teams during design and implementation of SAP Retail functionalities to support Apple Retail Business. Supporting the business during requirements gathering to understand the needs of the project. Level of effort and scoping, including careful management of change requests. Creating and managing the project plan, deliverables, dependencies, risks and mitigation plan. Ensuring project scope is clearly defined and resources, budget and timeline are adequate to deliver the required solution. Driving the functional and technical gap analysis. Driving scalable and flexible designs, ensuring adherence to global design principals, security and compliance standards, as well as documentation standards. Design governance and solution architecture in a complex payments landscape. Issue tracking and driving issue resolution across teams. Status reporting within the team and upwards to business and technical management groups. Ensuring adequate test cycles are defined and executed to support a smooth production launch. Managing cutover and implementation activities across multiple teams, both business and technical. Tracking issues and managing scope of changes during warranty support to ensure a successful handover to the production support team.","responsibilities":"As the SAP Project Manager, responsibilities include managing mid to large sized SAP green field projects in Apple Retail space, involving design and configuration of the SAP FICO modules. Configure the system, write detailed design specifications, support testing and deployment of the solution.

OTHER RESPONSIBILITIES INCLUDE:

Work with the business users to define scope and gather business requirements, provide conceptual and detailed design to meet business needs, perform necessary SAP configurations, write detailed specifications for development of custom programs, test and implement the automated solutions.

Handle project activities including scope management, overseeing the project timelines, budgets, resource allocation, and scope definition.

Deliver high-quality SAP solutions within a dynamic environment and within challenging timelines.

Manage multiple tasks or projects with changing priorities.

Explore and learn new technologies/frameworks.

Preferred Qualifications

Demonstrated functional lead experience with ability to drive designs that balance business efficiency, system performance, security and compliance.

Demonstrable ability to complete multiple tasks under pressure without direct supervision.

Ability to lead complex, cross-functional projects working closely with multiple business and technical teams.

Ability to manage scope and timeline of multiple projects in parallel, with minimal supervision.

Experience or exposure to SAP FI and SD integration and configuration within ECC and SAP IS Retail

Experience with implementing Web Based applications using SAP Portal landscape

Excellent verbal and written communication skills across all levels of the organization.

SOH or S/4 HANA experience with be an added advantage

Ability to deliver high quality solutions in an environment with high expectations and challenging timelines.

Ability to collaborate with other teams in order to resolve conflicts in a timely manner.

Demonstrated analytical and problem solving skills.

Knowledge of Accounting Principles a plus

Minimum Qualifications

5 years hands-on functional design and configuration experience, including detailed specifications for user exits, utilities, interfaces, reports, etc.

5 years SD functionality experience throughout the order to cash process, including billing and integration with FI/CO.

5 years of experience in payments processing, including credit cards, loans, wire transfer, and mobile payments.

BS or MS degree in Business or Technology or equivalent years of work experience.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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