247 jobs for "Workforce Management Admin"

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Bank of America

Delaware Trust Officer I (DE TO I)

Wilmington, DEPosted Aug 26, 2026

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Delaware Trust Officer I (DE TO I), Wilmington, DE -

The Delaware Trust Officer is an expert in the administration of Investment Management and Trust accounts and responsible for faithfully executing our fiduciary duties as well as complying with all laws, regulations policies and procedures.
The Delaware Trust Officer I (Delaware TOI) maintains a trust book of fiduciary and investment management accounts. Provides fiduciary support and expertise to meet the needs of clients in support of the integrated delivery of products and services. Works closely with relationship managers and portfolio managers and ML FAs in defining client's requirements including legal and tax aspects, and in coordinating client contact on an ongoing basis. Trust Officer I's are expected to address all the trust issues that may arise in their book of business .The book of business assigned to a Trust Officer I depends on education and experience.
The Delaware Trust Officer is responsible for understanding the circumstances of their client base and proactively providing advice and solutions to clients, particularly in the area of estate planning. Additionally, Trust officers are responsible for the growth and profitability of their book of business as well as the overall satisfaction of clients with our fiduciary services. Trust Officers also work closely with other teammates to deliver UST's full array of integrated solutions.

Responsibilities:
• Responsible for the professional administration of fiduciary accounts including compliance with all regulations, policies and procedures
• Responsible for understanding the client's situation and circumstances, including knowing the clients extended family and younger generation. Develops and deliverers solutions to meet client needs
• Possesses technical fiduciary knowledge in the areas of law, tax, fiduciary investing, regulation, compliance as well as estate planning. Successfully works with centers of influence and the professional community to develop a network of external referral partners
• As the key associate on specific relationships, works with teammates to deliver our full array of integrated solutions, as appropriate
• Promotes the full breadth of our fiduciary platform (fiduciary, tax, special assets, estate settlement, both internally and externally to grow our fiduciary business and actively participates in the sales process.
• Collaborates with team members to consistently deliver on UST's value proposition.

Key Skills:
• Excellent ability to work in team environment
• Strong communication and influence / partnership skills
• Significant knowledge of the legal, tax, investment and compliance aspects of fiduciary administration. Able to fully understand and follow the teams of governing documents
• Demonstrated accuracy and completeness in all thask and follows up as appropriate
• Comfortable serving in an advisory capacity to clients and families
• Values the establishment and nurturing of long term client relationships
• Dedicated to delivering excellent customer service

Qualifications:
• 2- 4 years of successful experience in trust administration, servicing and managing fiduciary relationships with
high net worth clients (or equivalent)
• Technically proficient in fiduciary law, tax investments and administration
• Bachelors Degree or equivalent experience required
• Legal, Paralegal and/or JD a plus
• Fiduciary Education and Training desired

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

For internal employees: participation in a work from home posture does not make you eligible to post.

Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America

Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.

Size: 10,000+ employees
Industry: Financial Services

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