2,365 jobs for "Customer Collaboration Manager"

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

The ASO Greater China Commercial Management team is responsible to drive business growth of Apple products, programs and segments across all Retail routes-to-market. Our team develops deep commercial understanding, strategic plans, and go-to-market strategy for GC markets.

The Program Manager leads the commercial programs, including compliance project in the Geo. You will play a pivotal role in managing through programs strategy, building roadmap, enabling new capabilities and driving commercial performance.

Description
We are seeking an experienced professional to lead the development and execution of commercial growths plan for Apple Retail.

Your will have deep understanding of the business and will shape compelling Retail commercial propositions and key programs / promotions. Success in this position requires in depth market analysis, strategic thinking, strong collaboration across teams, and the ability to translate insights into innovative growth initiatives and results.","responsibilities":"Formulate Retail's strategy for Commercial Programs which support accelerated revenue growth and inspire customer loyalty
Own the performance of Geo's commercial program - including
Build commercial roadmap, design key initiatives, drive the implementation of projects, develop go-to-market plans
Collaborate with internal/external partners to design and deliver exceptional, cutting-edge solutions that captivate customers
Lead and mange the planning and execution of cross-functional e-commerce compliance projects within multiple operational work-streams
Drive alignment and communication with cross-functional / leadership teams to prioritise commercial objectives

Preferred Qualifications
Experience in leading large scale projects with technical and business stakeholders
Exceptional problem-solving skills with ability to navigate ambiguity
MBA and PMP preferred

Minimum Qualifications
10+ years of progressive commercial program manager with project management experience
Demonstrated track record of success in e-commerce or retail business environments
Strong business acumen with proven ability to analyze market trends, consumer behavior, competitor landscape and business performance to develop actionable strategies
Proven capability to lead and deliver complex, cross-functional projects from inception to completion with strong project management methodologies, framework, and tools
Exceptional communication and senior stakeholder management skills
Ability to drive results through collaboration and influence, with the agility to manage shifting priorities in dynamic, fast-paced environments
Professional bilingual proficiency in both Mandarin and English (written and spoken)

About Apple

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Size: 10,000+ employees
Industry: Technology

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