2,044 jobs for "Performance Improvement Manager"

Responsibilities

About the team
Delivery team serves as a vital force of delivery operations in TikTok Shop. Excelling in precise, prompt delivery operations, our aim is to ensure every package reaches its destination safely and swiftly. Committed to customer satisfaction, we navigate challenges with the spirit of efficiency & collaboration, embodying TikTok Shop's dedication to excellence in every delivery.

Job Responsibilities:
1. Responsible to maintain Warehouse performance (Sortation Process)
2. Implement strategies to optimize lead time and minimize delivery times.
3. Monitor and analyze end to end performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
4. Provide coaching and support to Spv, Leaders & Daily Worker to ensure compliance with safety regulations and best practices.
5. Handle escalated Line Haul Team and First Mile Team, resolving issues promptly and effectively.
6. Collaborate with cross-functional teams to streamline processes and enhance overall operational efficiency.
7. Familiar with sop & cost efficiency of warehouse, continuously optimize warehouse efficiency, and enhance the cost advantage of warehouse.

Qualifications

Minimum Qualifications:
1. Bachelor's degree in Business Administration, Logistics, or a related field.
2. Proven experience in Sortation delivery operations, with a minimum of 3 years in a supervisory role.
3. Strong understanding of logistics principles and first mile & last-mile delivery processes.
4. Excellent leadership and communication skills, with the ability to motivate and inspire a team.
6. Proficiency in Microsoft Office and logistics management software.

Preferred Qualifications:
1. Flexibility to work in a fast-paced and dynamic environment.
2. Good communication and attitude
3. Analytical mindset with the ability to interpret data and make data-driven decisions.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
1. Bachelor's degree in Business Administration, Logistics, or a related field.
2. Proven experience in Sortation delivery operations, with a minimum of 3 years in a supervisory role.
3. Strong understanding of logistics principles and first mile & last-mile delivery processes.
4. Excellent leadership and communication skills, with the ability to motivate and inspire a team.
6. Proficiency in Microsoft Office and logistics management software.

Preferred Qualifications:
1. Flexibility to work in a fast-paced and dynamic environment.
2. Good communication and attitude
3. Analytical mindset with the ability to interpret data and make data-driven decisions.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile

Perks and Benefits

Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- On-Site Gym
- Long-Term Disability
- Short-Term Disability
- Virtual Fitness Classes
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
- Company Equity
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Holiday Events
- Company Outings
- Some Meals Provided
- Happy Hours
- Pet-Friendly Office
Professional Development
- Promote from Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)