1,025 jobs for "Field Sales Manager"

General Manager Regional Services West

At Eaton - Mumbai

Posted on Jul 24

View job Apply on company site

Home Office Underwriting Manager - Contract Surety

At The Hartford - Remote / Flexible

Posted on Jul 22

View job Apply on company site

Manager, Basketball Sports Marketing, Japan

At NIKE, Inc.

Posted on Jul 21

View job Apply on company site

Senior Key Account Manager (QSR Franchise) - TikTok Local Services

At TikTok - Los Angeles

Posted on Jul 15

View job Apply on company site

Salesforce Life Sciences Senior Manager

At Deloitte - Atlanta · Austin

Posted on Jul 7

View job Apply on company site

Sr. Manager - Product Management - Solar Inverters

At Schneider Electric - Mumbai

Posted on Jun 25

View job Apply on company site

DSP Product Marketing Manager

At Cadence - San Jose

Posted on Jun 2

View job Apply on company site

Senior Product Marketing Manager, Brand Innovation

At TikTok - New York

Posted on Apr 14

View job Apply on company site

TikTok Shop - Partner Development Manager, ISV Commerce Partnerships

At TikTok - Seattle

Posted on Oct 17

View job Apply on company site

Sr System Account Manager

At Waters - Mumbai

Posted on Nov 9

View job Apply on company site

Market Manager (Vietnam)

At Hitachi Energy - Hanoi

Posted on Nov 8

View job Apply on company site

Channel Manager

At Waters - Taipei

Posted on Nov 6

View job Apply on company site

Wholesaler Key Account Manager, Singapore

At Suntory Global Spirits

Posted on Nov 4

View job Apply on company site

Senior Tender Manager HVDC

At Hitachi Energy - Ludvika · Vaesteras

Posted on Nov 3

View job Apply on company site

Project Manager Structural Engineering 80 - 100% (f/m/d)

At Hitachi Energy - Zurich

Posted on Oct 29

View job Apply on company site

Project Manager Structural Engineering 80 - 100% (f/m/d)

At Hitachi Energy - Zurich

Posted on Oct 29

View job Apply on company site

System Account Manager II

At Waters - New Delhi

Posted on Oct 29

View job Apply on company site

Strategic Development Manager - Protection

At GM Financial - Remote / Flexible

Posted on Oct 27

View job Apply on company site

PI Territory Manager - Dallas, TX

At BD - Dallas · Fort Worth

Posted on Oct 19

View job Apply on company site

Inside Account Manager - Electrical Parts Wholesale

At Sonepar USA Inc - Rochester

Posted on Oct 16

View job Apply on company site

Eaton

General Manager Regional Services West

Mumbai, IndiaPosted Jul 24, 2026

Apply on company site View full job

What you'll do:

The Manager - Services holds full responsibility for managing service operations within west Region. This role focuses on delivering exceptional customer experience through efficient service delivery, technical expertise, and proactive engagement. The ideal candidate will lead project planning & execution. service maintenence & operations, enhance installed-base value, support service sales to meet revenue goals, and ensure high customer satisfaction. Manage 3rd party contractors as required. Ensure optimum spares usage & its inventory managment.

"1. End-to-End Service Ownership (Three-Phase Solutions)
Lead overall service operations for three-phase products in the assigned territory.
Ensure smooth execution of installation, commissioning, preventive maintenance, and emergency breakdown services.
Validation of load studies and site assessments to support accurate service planning.
Large project focus, Create detailed project scope, objectives and timelines ensuring all project deliverables meet the required quality standards.

2. Customer Delight
Handle customer concerns professionally with clear communication and technical explanation of root-cause analysis (RCA).
Provide assurance on service quality and product reliability, ensuring superior customer experience.
Maintain high customer satisfaction scores across the designated region.

3. Effective manage team of field Service & project engineers
Regular review team & drive team to resolve customer service calls in the field.
Ensure timely closure of service calls with accurate documentation.

4. Preventive Maintenance & Downtime Reduction
Plan and execute preventive maintenance to minimize equipment downtime.
Monitor system performance and take corrective actions to enhance product reliability.

5. Support Service Sales to meet revenue targets
Protect and grow service contract penetration in the region.
Promote and sell service products (Battery, AMCs, spares, upgrades) to achieve service sales revenue targets.

6. Support to Service Providers
Provide technical, commercial, and process-related support to Authorized Service Providers (ASPs).
Ensure ASPs follow service guidelines, quality standards, and documentation processes.

7. Collaboration & Relationship Management
Maintain strong relationships with sales team, customers, service providers, internal teams, and cross-functional departments.
Collaborate closely to resolve issues, improve response times, and enhance service quality.

8. Reporting & Documentation Excellence
Submit accurate and timely service reports for every activity carried out.
Ensure disciplined documentation of site observations, service logs, and follow-up actions."

Qualifications:

Bachelor's degree in Electrical / Electronics Engineering
"Experience: Minimum of 15-20 years of total work experience, including 8-10 years in a Team Leader or Manager position.
"

Skills:

"Technical Expertise - Experience in power backup, UPS systems, electrical distribution, or industrial equipment servicing preferred
Experience working with ASPs and service ecosystems is an advantage.
Reporting and Presentation: Strong skills in MS Excel and PowerBI for reporting and presentations.
Salesforce: Familiarity with Salesforce is desirable."
"Customer Service and Team Management: Customer-focused mindset with excellent communication and problem-solving skills.
Ability to handle pressure: Ability to manage multiple service priorities and work under pressure.
Leadership and Communication: Strong leadership, communication, and organizational abilities.
Multitasking and Crisis Management: Proven capability to manage multiple tasks, meet deadlines, and handle crisis situations effectively.
Work Ethic and Growth Mindset: Demonstrates a superb work ethic and a strong growth mindset."

About Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.

Size: 10,000+ employees
Industry: Engineering

View company profile