1,670 jobs for "Customer Service Engineer"

The Opportunity
We are seeking a commercially astute and technically capable Service Sales and Tendering Specialist to develop high-quality, competitive and technically sound service proposals.

In this role, you will lead the preparation of bids and tenders, develop commercially attractive service solutions and coordinate stakeholders across sales, engineering, operations and legal. Your work will directly support profitable service growth while delivering meaningful value to our customers.

How You'll Make an Impact

Lead the end-to-end preparation of responses to customer enquiries, requests for quotation and formal tenders.
Coordinate technical, commercial, operational and contractual inputs to deliver accurate and compliant proposals.
Develop optimised service solutions that align customer requirements with available technical capabilities.
Translate customer needs into clearly defined scopes, deliverables and execution strategies.
Prepare detailed cost estimates, pricing models and commercial offers while maintaining targeted profitability.
Conduct margin analysis and identify opportunities to improve cost competitiveness.
Review commercial terms and conditions in collaboration with legal and other relevant stakeholders.
Identify and mitigate technical, commercial and contractual risks during the tendering process.
Support Sales and Business Unit teams in incorporating service offerings into broader customer proposals.
Contribute to bid reviews, win-and-loss analysis and the continuous improvement of tendering tools, templates and processes.

Your Background

Demonstrated experience in tendering, proposals, commercial management, service sales or a comparable position.
Technical understanding of service solutions, preferably within the electrical, energy or related industrial sector.
Strong capability in costing, pricing, margin analysis and financial modelling.
Working knowledge of contractual terms and conditions, commercial risk and contract-management principles.
Ability to manage multiple bids and competing priorities within demanding submission timelines.
Strong stakeholder-management and project-coordination skills.
Excellent attention to detail, analytical capability and structured problem-solving skills.
Clear written and verbal communication skills, with the ability to present complex technical and commercial information effectively.
A collaborative approach and the ability to work across sales, engineering, operations and legal teams.

Apply now

Current employees apply here

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

Size: 10,000+ employees
Industry: Engineering

View company profile