3,851 jobs for "Technical Support Engineer I"

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intellectual and inspiring, people innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product.

Description

In your role as a NAND Product Engineer, you will help define Apple's mass storage solutions for our current line of world-class products as well as have direct technical impact on what our future product capabilities will be. This is an extraordinary opportunity to showcase your skills in flash memory process and in device, test, and system engineering. In this role, you will use your career success and technical depth to handle external suppliers and drive items to closure across large, multi-functional teams. At Apple, we hire champions for quality and best-in-class product solutions.","responsibilities":"Communicate vendor/supplier NAND roadmap to internal technical and management teams

Manage vendor NAND die productization readiness to meet Apple's requirements (quality, performance, reliability, schedule)

Manage component vendors to meet spec and schedule requirements

Support internal engineering teams in failure analysis and defining corrective actions

Perform large volume data statistical analysis, identify anomalies, commonality studies

Present the risk assessment and status to cross functional teams and leaderships

Preferred Qualifications

MS or PhD in a technical subject area and 10+ years of relevant experience

Ability to do hands-on measurements of NAND array and connect single-cycle transistor properties, to full product operation

Experience across multiple-lithos spanning basic device definition through final qualification

Understanding of key NAND system specifications, with respect to embedded NAND and SSD solutions

Profeciency in failure analysis of NAND storage issues and in competitor analysis of NAND die and solutions

Experience with NAND flash engineering, flash memory technology and processing

3-D NAND development experience

Organizational and problem-solving skills

Minimum Qualifications

BS degree

Experience in NAND development, specifically with product engineering, design, and/or process integration aspects of the technology

Experience with NAND failure analysis, testing and/or debug efforts

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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