7,564 jobs for "Customer Engineer I"

At Apple, new ideas can quickly transform into amazing products, services, and customer experiences. Sound is an essential facet of that experience, and we are committed to making a difference through innovative electronic design. Our team owns the electronics inside small form-factor audio products - pushing the boundaries of physical architecture, wireless and silicon technologies.

The AirPods System Integration team turns these ambitions into shipping hardware. We are looking for engineers who want to understand how things work, thrive in ambiguity, and lift the teams around them - people who can dig into a hard problem in the lab and then bring the team along on what they learned and where to go next.

If you love building things and shipping products that millions of people wear every day, come help us build the next generation of AirPods.

Description

You will own system hardware deliverables across the full product lifecycle - from early architecture and PCB/flex design through prototype bring-up, validation, and production ramp. You will work shoulder-to-shoulder with silicon, RF, power, audio, sensor, mechanical, software, and manufacturing teams, translating complex electrical trade-offs into decisions the whole program can get behind.","responsibilities":"Drive system-level electrical architecture decisions and contribute to product definition in partnership with cross-functional engineering teams.

Own schematic design, layout direction, and design reviews for rigid PCBs and flexible circuits, delivering to program milestones.

Get hands-on with prototype bring-up, debug, and system validation - building validation plans that prove performance in the lab and guarantee quality at the factory.

Define and drive manufacturing test requirements; partner with contract manufacturers and operations to enable a smooth ramp to high-volume production.

Lead complex, multi-disciplinary investigations across electrical, mechanical, and software domains, often with incomplete data and drive them to root cause and durable resolution.

Translate complex technical trade-offs into clear narratives for cross-functional partners, contract manufacturers, and executive audiences; build alignment and drive decisions, including the hard calls.

Mentor peers, share best practices, and help raise the technical bar and culture of the team.

Travel occasionally to support builds and manufacturing activities.

Preferred Qualifications

Proficiency in PCB and flex design (schematic and layout), with a track record of delivering high-quality designs to aggressive timelines

Working knowledge across several system domains such as SoC integration, power and battery, inductive power, analog and audio, RF, sensors, ESD, or design of test and automation infrastructure that scales across a program - with the curiosity to go deeper wherever the problem demands

Track record of driving ambiguous, cross-disciplinary problems to root cause when the path forward isn't obvious and comfortable making measured decisions with incomplete data

Proven ability to build alignment across teams and influence decisions with cross-functional partners, contract manufacturers, and executive stakeholders

Experience taking hardware from proof of concept toward mass production, with exposure to contract manufacturing partners a plus

Design validation experience spanning bench characterization through factory test coverage,Experience mentoring engineers and fostering a team environment where ideas from any level are welcomed, challenged, and made better

Excellent written and verbal communication skills, with the ability to explain complex electrical trade-offs to non-EE audiences - from industrial designers to executives

Minimum Qualifications

Bachelor's or Master's degree in Electrical Engineering, or equivalent directly-related work experience

5+ years of relevant industry experience designing electronics and/or embedded systems

Strong electrical engineering fundamentals, including analog and digital design, signal integrity, and power integrity

Hands-on experience with prototyping, bring-up, debug, and validation of electronic systems

Proficient in a lab environment with oscilloscopes, spectrum analyzers, frequency counters, and related instrumentation

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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