69 jobs for "OEM Service Manager"

Eaton's Aerospace Group is seeking a dynamic General Manager for the Fuels division. This role will require being within driving distance and/or relocation to one of the major Aerospace hubs in the US and will include 50% travel.

What you'll do:

The General Manager, Fuels Business Unit is responsible for leading FMC's (Fuel & Motion Controls) global business strategy, operational performance, growth initiatives, and lifecycle support activities for the Fuels portfolio. Reporting directly to the Senior Vice President & General Manager, FMC, this leader has full accountability for business unit growth, profitability, customer satisfaction, operational excellence, and strategic development across both OEM and aftermarket channels. The role oversees all aspects of the value stream including product strategy, product development, program execution, manufacturing operations, repair and overhaul services, spare parts, distribution, customer support, field service, commercial execution, and inorganic growth opportunities.

The General Manager drives sustainable growth by expanding market share, increasing installed-base penetration, optimizing portfolio performance, developing strategic customer relationships, and delivering industry-leading support and solutions to OEM and operator customers worldwide.

Business Growth & Strategy
• Lead the overall business unit growth strategy, driving both OEM and aftermarket expansion across global aerospace markets.
• Develop and maintain a multi-year product and services roadmap that reflects evolving customer requirements, market dynamics, competitive activity, emerging technologies, and changing fleet demographics.
• Drive growth through targeted program wins, customer acquisition, installed-base expansion, service agreement growth, and market penetration initiatives.
• Identify, evaluate, and execute inorganic growth opportunities, strategic partnerships, alliances, distribution agreements, and equity investments that support business objectives.
• Collaborate with FMC and Aerospace leadership to establish investment priorities, growth initiatives, product strategies, and market expansion plans.
• Determine where to invest in products, services, technologies, and markets to maximize long-term business value.

Portfolio & Commercial Leadership
• Improve portfolio profitability through effective pricing strategies, product and service mix optimization, customer segmentation, channel management, and portfolio rationalization.
• Partner with sales, commercial, engineering, program management, and customer support teams to capture Voice of the Customer (VOC) and translate customer insights into differentiated products and lifecycle support solutions.
• Establish and execute strategies to maximize recurring revenue, customer retention, and lifecycle value across the global installed base.
• Drive commercial excellence through disciplined execution of growth strategies, customer engagement, and market development initiatives.
• Strengthen relationships with OEMs, airlines, operators, MRO providers, distributors, government agencies, and strategic partners.

Operations & Customer Experience
• Partner with operations leadership to develop and execute global manufacturing and aftermarket service strategies that achieve delivery, quality, profitability, and customer satisfaction objectives.
• Ensure alignment between commercial commitments, operational capacity, supply chain performance, and customer requirements.
• Drive continuous improvement initiatives across manufacturing sites, repair stations, service centers, distribution operations, and support functions.
• Lead effective program execution across development, production, service, and lifecycle support activities.
• Deliver industry-leading performance in operational efficiency, repair turnaround time, inventory availability, product quality, and on-time delivery.

Essential Functions:

Financial & Business Performance
• Establish actions to improve financial performance through operational excellence, commercial effectiveness, service innovation, and portfolio optimization.
• Monitor and drive achievement of key business performance indicators to ensure sustainable growth and profitability.
• Develop and execute long-range business plans aligned with FMC and Aerospace strategic objectives

Organization & Leadership
• Foster an environment that promotes Eaton's values, ethics, culture, customer focus, and commitment to continuous improvement.
• Build organizational capability through talent acquisition, leadership development, succession planning, and employee engagement initiatives.
• Create a high-performance culture that encourages teamwork, innovation, accountability, operational excellence, and pride in accomplishment.
• Lead and develop a diverse global organization capable of supporting long-term growth and delivering exceptional customer outcomes.
• Utilize strong communication and influencing skills to effectively lead within a matrixed, multicultural global environment.

Strategic Accountability
• Accountable for maximizing the value of the business unit's product portfolio and installed base through growth of products, services, repair and overhaul capabilities, spare parts, customer support, distribution channels, and strategic market initiatives.
• Deliver superior customer satisfaction, sustainable profitability, and industry-leading operational performance across all aspects of the business.

Qualifications:

• Minimum of 10 years of senior leadership experience with significant responsibility across operations, finance, sales, marketing, product management, or general management.
• Demonstrated success leading global businesses with full P&L accountability.
• Strong strategic planning capability and experience developing long-term growth strategies.
• Bachelor's degree in Business, Engineering, or related field from an accredited university or institution required; Master's or MBA preferred.
• Experience leading complex, matrixed organizations with global teams and diverse customer bases.
• Strong business acumen, decision-making capability, and track record of delivering measurable results.
• Ability to effectively lead across multiple cultures and regions, including North America and Europe.
• Aerospace, industrial manufacturing, aftermarket services, or related industry experience preferred.

Additional Information:

• Extensive domestic and international travel required.
• Requires strong leadership, communication, collaboration, and influencing skills.
• Ability to lead transformational initiatives and manage change across a global organization.
• Strong program management capabilities with experience driving complex strategic and operational initiatives.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $250,000-$300,000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

About Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.

Size: 10,000+ employees
Industry: Engineering

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