You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering secure, high-quality identity experiences that resonate with clients.
As a Product Manager in Identity & Access Management within the Commercial & Investment Bank at JPMorganChase, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle for the platform that governs how clients authenticate, access, and manage their digital identities across the firm. As a core leader, you are responsible for acting as the voice of the customer and developing profitable, secure products that provide customer value. Utilizing your deep domain expertise in authentication and authorization standards, you guide the successful launch of products, gather crucial feedback from stakeholders and client-facing teams, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, security, and regulatory compliance, you collaborate closely with cross-functional engineering, security, risk, and business teams to deliver high-quality identity and access management capabilities that exceed customer expectations - while reducing attack surface and strengthening the firm's overall security posture.
Job responsibilities- Develops product strategy and product vision for identity and access management capabilities - including identity, session management, authentication, and authorization - that delivers value to customers and strengthens the firm's security posture
- Manages discovery efforts and market research to uncover customer and stakeholder needs, integrating industry best practices and emerging authentication patterns (e.g., passkeys, risk-based step-up, passwordless) into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition, partnering with engineering teams through sprint and scrum ceremonies
- Builds the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and regulatory compliance
- Leads platform services strategy, ensuring identity and access management capabilities are built for scale, resiliency, and consumption by multiple lines of business as shared services
- Drives transformation and migration initiatives, leading cross-functional teams through planning, sequencing, and execution of moves from legacy identity systems to the strategic target-state platform
- Presents roadmaps, product strategy, and migration plans to senior stakeholders and partner teams, building alignment and securing buy-in across a matrixed organization
- Partners with security, risk, and compliance teams to ensure product designs meet regulatory and industry standards (e.g., NIST 800-63, FFIEC, PSD2) and reduce organizational attack surface
Required qualifications, capabilities, and skills- Formal training or certification on product engineering concepts and 5+ years applied experience
- Working knowledge of authentication and authorization standards and protocols (e.g., OAuth2, OIDC, SAML, FIDO2/WebAuthn, multi-factor authentication and step-up models)
- Familiarity with identity and access management industry best practices and regulatory and compliance requirements relevant to authentication, access management, and client identity
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience managing scrum and agile ceremonies and partnering directly with engineering teams to translate roadmap priorities into delivery
- Demonstrated experience presenting to and influencing senior stakeholders, with strong written and verbal communication skills
- Track record of leading large-scale transformation or migration initiatives, including planning, stakeholder coordination, and execution
Preferred qualifications, capabilities, and skills- Prior experience working in a highly matrixed, complex organization
- Experience with platform and shared-services product models supporting multiple internal consumers or lines of business
- Background in financial services, banking, or other regulated industries with client-facing identity requirements
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
