Overview To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.
This intern will join the Branch Operations Performance and Analytics (BOPA) team. This is a team of business intelligence and data analysts, data stewards, and program managers who collaborate to make Branch data available across all departments while also partnering with stakeholders within Branch Operations to drive initiatives that provide better experiences for our members. Two BOPA teams work to make branch data available across all departments and help drive initiatives:
Business Intelligence Analysts on the Business Intelligence and Data Science team partner with stakeholders across Branch Operations to provide them with the information they need to drive better experiences for our members and team members.
Data Analysts, Data Stewards, and Program Managers on the Data Strategy and Solutions team drive initiatives to make data available for the department and ensure the data's accuracy, timeliness, transparency, and security.
****A requirement of this position is you must be currently enrolled in college or graduate level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the "Attach Cover Letter" button during your application.Responsibilities- Research the department's data assets to drive awareness of the range of data sources, database content, lineage, and transformation logic.
- Create and enhance documentation of data sources, data content, lineage, record retention plans, and transformation logic for base measures, Key Performance Indicators (KPIs), and departmental Key Results metrics.
- Process and update data in automated systems. May generate and analyze reports.
- Investigate root cause for behind problems with database updates and/or accuracy.
- Support periodic audits of data table accuracy and access permission lists.
- Support updates to authorized user lists.
- Monitor intakes to ensure the Data Strategy & Solutions unit is aware of and acting on stakeholder requests.
- Support the department's data roadmap and strategic planning.
- Assist and collaborate with Data Stewards, Analysts, and various levels of staff to accomplish tasks and assignments.
- Perform other duties as assigned.
Qualifications- Provide support to assigned department; may work on small projects or portions of larger projects.
- Support business strategy and initiatives within the business unit and/or across the organization.
- Must be pursuing a degree from an accredited college/university.
- Effective interpersonal, verbal, and written communication skills.
- Effective research, analytical, and problem-solving skills.
- Effective skill maintaining accuracy with attention to detail and meeting deadlines.
- Ability to exercise initiative and good judgment to make sound decisions.
- Ability to adapt to new technologies.
- Ability to provide exceptional customer service.
- Effective word processing and spreadsheet software skills.
- Effective organizational, planning and time management skills.
- Ability to work independently and in a team environment.
Desired Qualifications- Experience with Data warehouse, SQL Server, and/or cloud data architecture, platform management, and quality testing.
- Experience with Data dictionary and standard operating procedure documentation
SQL, Python, and/or R languages. - Experience with Github management for code management and stored actions.
Hours: - Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
Location:- 820 Follin Lane, Vienna, VA 22180
- 5550 Heritage Oaks Drive Pensacola, FL 32526
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
