881 jobs for "Customer Quality Specialist"

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the LATAM. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop LATAM operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok e-Commerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 6 months long internship period.

Responsibilities:
Seller Growth & Engagement
- Support the execution of seller growth programs such as webinars, educational sessions, and platform campaigns while assisting Category and Operations teams in promoting key initiatives including campaigns, LIVE activities, and promotional events.
- Help drive seller participation in platform programs, campaigns, and content initiatives and monitor seller feedback to help identify opportunities to improve engagement.
Content & Communication
- Support the creation and coordination of seller-facing communications across email, social channels, webinars, and community groups to help ensure communications are clear, accurate, and aligned with platform guidelines.
- Coordinate with internal teams to gather information and assets for seller communications, and assist in maintaining communication calendars and campaign materials organized and updated
Campaign & Project Management
- Support cross-functional seller marketing projects by coordinating with teams such as Content, LIVE, Product, Legal, and Operations.
- Track timelines, deliverables, and follow-ups to help ensure smooth execution and assist with campaign setup, reporting, and operational tasks.

Qualifications

Minimum Qualifications
- Applicants are kindly requested to submit an English-language resume
- Currently pursuing a Bachelor's degree in Marketing or Communications
- Organized and detail-oriented, with the ability to manage multiple tasks in a fast-paced environment.
- Strong communication and collaboration skills.
- Strong interest in e-commerce, creator economy, digital marketing, and marketplace platforms.
- Analytical mindset with basic knowledge of data analysis and reporting.

Preferred Qualification
- Previous internship or extracurricular experience in marketing, e-commerce, digital content, operations, or project coordination is a plus.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Applicants are kindly requested to submit an English-language resume
- Currently pursuing a Bachelor's degree in Marketing or Communications
- Organized and detail-oriented, with the ability to manage multiple tasks in a fast-paced environment.
- Strong communication and collaboration skills.
- Strong interest in e-commerce, creator economy, digital marketing, and marketplace platforms.
- Analytical mindset with basic knowledge of data analysis and reporting.

Preferred Qualification
- Previous internship or extracurricular experience in marketing, e-commerce, digital content, operations, or project coordination is a plus.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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