4,974 jobs for "Technical Product Support Engineer"

Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Description
• Responsible for the Quality Assurance & Quality Control of Portables coming out of Apple's OEM Factories
• Quality Management Systems (QMS) adherence, development, implementation, procedures, and any related quality activity
• Interface with Apple/OEM SQE to resolve any suppliers' quality related issues
• Drive improvements in QMS / Quality Tools & Techniques
• Recommend & implement appropriate corrective actions to resolve quality excursions
• Review Quality trends, drive improvement plans to reduce defects
• Use Quality Tools & Techniques to analyze & improve quality & productivity
• Conduct audits to determine if the OEM /Supplier quality systems are adequate
• Coordinate & Standardize OEM / Supplier quality across all facilities
• Continuously improve technical support within the Quality organizations
• Formulate, implement & improve consistent quality procedures

Preferred Qualifications
Certified Quality Auditor, Certified Quality Engineer, 6-Sigma Black / Green belt preferred
Advanced statistical process controls, data driven analysis (statistics, reliability, sampling & auditing)
Proficient in analysis process tools & software (JMP, MiniTab, 6 Sigma, SPC, etc)
Working knowledge of international quality standards, eg. ISO 9001 / 14001, etc)
Good interpersonal & communication skills

Minimum Qualifications
Minimum 3-5 years of relevant experience / BSc or BEng

Experience working in high volume consumer electronic products (PCBA & system level) in a design, manufacturing or product / test engineering role

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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