At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARYThe Workcell Manager plans, directs, and coordinates manufacturing operations in a medical environment. This leader drives continuous improvement across safety, quality, delivery, cost, people, and customer service while maximizing business-unit profitability. The role leads a cross-functional team and serves as a key connection between customers, business and operations leadership, and functional organizations.
ESSENTIAL OPERATIONS AND WORKCELL RESPONSIBILITIES- Owns what must be delivered-priorities, commitments, tactics, workcell KPIs & KBIs, corrective action, and team execution.
- Owns workcell manufacturing cost for actuals and forecast-cost projections accuracy, expense control, productivity, scrap, labor utilization, inventory exposure, and cost recovery in partnership with the Business Unit and Finance.
- Own profitability and manufacturing-cost improvement initiatives throughout the fiscal year.
- Translate customer and site priorities into a clear workcell strategy, execution plan, and operating rhythm.
- Anticipate customer needs, resolve issues quickly, and manage internal and external escalations through closure.
- Solve issues at the appropriate level, remove bureaucracy, make timely decisions, and escalate unresolved risks with urgency and clear data.
- Lead cross-functional teams through influence and shared accountability for program ramp-up, sustaining, changing priorities, and periods of operational pressure.
- Review business plans, process changes, and resource plans; influence practical, mutually beneficial outcomes.
- Build credibility in customer-facing interactions and ensure the team responds with urgency, clarity, and accountability.
- Ensure meetings are data-based, decision-oriented, and focused on priorities, ownership, due dates, escalation, and verified closure-not discovery.
- Use Gemba, leader standard work, trend analysis, and structured problem solving to return performance to standard and improve the standard.
- Escalate resource, capacity, material, quality, technical, or customer risks immediately when support from Operations or Functional Management is required.
- For Medical regulated operations, use Operations System for performance review and rapid response for demand supply readiness while ensuring all product, process, and quality-system decisions follow the applicable Quality Management System.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES- Know and understand the campus strategic directions
- Define, develop, and implement operations account plans with Business leader that contribute to the campus strategic directions
- Share knowledge and best practices across internal teams with other workcells to drive campus-wide improvements
- Identify creative ways to reduce cost by streamlining processes and systems
- Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value
- Coach and mentor all Workcell Leaders to deliver excellence to every internal and external customer
- Drive individuals and the Workcell team to continuously improve in key operational goals and well-being of the workplace
- Lead by example and maintain composure and effectiveness under changing priorities and deadlines.
- Integrity, innovation, and inspirational leadership. Accountability and results orientation.
- Trust building and relationship management
- Conflict resolution and complexity management. Situational adaptability, self-awareness, and continuous learning.
TECHNICAL MANAGEMENT RESPONSIBILITIES- Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority
- Analyze actual results against forecasts, explain variances, and communicate actions to business and operations leadership.
- Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality)
- Ensure all sensitive and confidential information is handled appropriately
- Take ownership of relevant manufacturing pieces of JOS tools like QRQC & LPA as applicable to workcell
- Improve procedures and work instructions by removing redundancy and implementing effective new practices.
- Use data and trend analysis to identify risks, eliminate non-value-added activity, and improve processes and systems.
- Maintain shop-floor management in the manufacturing areas with discipline and high priority; also manage and ensure resource sizing with the capacity model for Customer supply commitments and coordinate with functional leaders.
- May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTS- Ability to read, analyze, interpret, and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.
- Ability to communicate to higher management all key business and operations topics
- Demonstrated ability to lead cross-functional teams, manage escalations, and deliver results in a high-volume or fast-paced operation.
- Demonstrated business, financial, analytical, negotiation, and problem-solving skills.
- Ability to interpret technical, financial, and regulatory information and communicate effectively with customers, leadership, and cross-functional partners.
- Strong computer skills and the ability to learn company systems and software.
- Professional English and Spanish communication skills are required for customer and Global cross-functional collaboration.
- The physical demands described here are representative of those a team member must meet to successfully perform the essential functions of this job.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.
EDUCATION & EXPERIENCE REQUIREMENTS- Bachelor's degree or equivalent preferred.
- Minimum of eight years of operations, engineering, or supply chain-related experience; contract manufacturing preferred; medical device environments
- Five years' experience in operations, engineering, or planning management role; or equivalent combination of education and experience
- Minimum 3 years of workcell management role experience (preferably on JOS)
- Management of complex multi-customer workcell and/or several NPI program launches in a big mono-customer workcell
- Work environment: A combination of office and manufacturing-floor work, with low to moderate noise levels.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.
TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.
Accommodation Statement If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
