4,008 jobs for "Customer Engineer I"

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Description

Our team of Manufacturing Quality Engineers for Color defines product color appearance specifications and manufacturing quality control methods. In this highly visible and highly hands-on role, you will enjoy key decision-making responsibilities combined with on-site problem solving that comes with being responsible for the quality for some of the most visible products in the world today. We are responsible for developing and implementing quality tools, systems and instrumentation for groundbreaking product designs for cosmetically-demanding applications.

Are you passionate about enabling mass production of incredible products? We work in tandem with Apple's renowned designers to develop measurement technologies, quality control strategies, information systems, and manufacturing methods that achieve ambitious specifications at massive production scale.

- Apply deep understanding of manufacturing concepts and quality control to lead the specification development of specific color and appearance for specific products, programs, or components.

- Collaborate cross-functionally with design, material, and process development teams through the entire color development process.

- Perform data analysis to evaluate yields of key processes and components and work cross-functionally to implement data-driven corrective actions with our suppliers.

- Clearly communicate the status and issues related to the color development of key components from the initial concept to mass production.

- Qualify and implement groundbreaking quality inspection tools; including visual and instrumental tools/processes.

- Develop and direct studies to implement improvements in measuring methods where appropriate.

- Establish audit procedures appropriate to program and supplier to ensure adherence to Apple quality standards.

- Review quality plans at supplier sites and internally with Apple groups to ensure expectations are understood at all levels.

- Evaluate supplier readiness and engage on supplier bring-up for alignment to quality plans at all development and qualification stages.

- Monitor each supplier's performance through measurement of production line statistics, company inspections, and audits. Prepare summary of performance and communicate to appropriate broader team and management.

Preferred Qualifications

Experience with visual comparison and assessment of color and texture

Experience in developing quality plans or experience with color appearance, gloss and/or texture metrology

Proven understanding of problem solving tools including root cause analysis and statistical process control principles

Understanding of project management concepts; direct project management experience a plus.

Experience with any of the following: optical coatings, plating, anodizing, resin compounding, pigmentation, textiles, dyeing, or other Color and Finishing processes

Minimum Qualifications

Bachelor's in Engineering or Color Science required

7+ years of experience working in quality engineering, supplier quality management, and manufacturing operations

Ability to travel 15-25% internationally

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,500 and $201,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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