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TikTok

Solutions Engineer - SMB, Ads

San JoseScience and Engineering$162,000 – $316,800Posted Feb 6, 2024

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Responsibilities

About The Team
We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners to thrive on this journey. As a Solutions Engineer, you will not only have the opportunity to identify and solve challenges by architecting and building solutions but, more importantly, prioritize client success and work cross-functionally to help them reach their business objectives.

Responsibilities
- Develop and maintain relationships with key stakeholders internally and externally. Be an expert on TikTok's Ads capabilities and build trust through your deep technical expertise and customer needs.
- Collaborate cross-functionally and globally to identify and capitalize on SMB opportunities through innovative, scalable solutions and best practices.
- Understand the unique needs of small and medium-sized businesses and influence product roadmap with internal product teams to solve business challenges.
- Build and ship new products as well as end-to-end solutions in collaboration with Ads product engineering teams.
- Maintain subject matter expertise on marketing technology and API trends.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above, majoring in Computer Science or related fields.
- 3+ years of experience shipping production quality code
- Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
- Ability to effectively communicate technical concepts to non-technical audiences.
- Ability to collaborate with various sized stakeholder groups internally and externally.
- Demonstrated knowledge of API and backend systems design.

Preferred Qualifications:
- Experience in advertising technology working with large volume data analytics.
- Experience in growing small and medium-sized businesses
- Solutions-oriented with strong problem-solving and development experience

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $162000 - $316800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree or above, majoring in Computer Science or related fields.
- 3+ years of experience shipping production quality code
- Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
- Ability to effectively communicate technical concepts to non-technical audiences.
- Ability to collaborate with various sized stakeholder groups internally and externally.
- Demonstrated knowledge of API and backend systems design.

Preferred Qualifications:
- Experience in advertising technology working with large volume data analytics.
- Experience in growing small and medium-sized businesses
- Solutions-oriented with strong problem-solving and development experience

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile

Perks and Benefits

Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- On-Site Gym
- Long-Term Disability
- Short-Term Disability
- Virtual Fitness Classes
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
- Company Equity
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Holiday Events
- Company Outings
- Some Meals Provided
- Happy Hours
- Pet-Friendly Office
Professional Development
- Promote from Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)