Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your RoleAre you a tech-savvy problem-solver with a passion for ensuring optimal network performance? As a Network Support Specialist based in Athens, Greece (Hybrid), you will be the go-to expert for installing, maintaining, and troubleshooting computer networks within a complex, multi-vendor environment.
You will use your analytical skills to identify and resolve network issues, implement security policies, and adapt to the ever-changing nature of technology. Working alongside a talented team of experts, you will ensure our customers receive the highest level of support while constantly learning and growing in your fast-paced and rewarding role.
What You Will Do- Plan and execute routine network changes and essential configuration updates.
- Troubleshoot and resolve complex network issues and outages swiftly.
- Test and apply corrective actions, including executing emergency network changes.
- Maintain network components, monitor overall network performance, and uphold network security.
- Provide dedicated user support for network-related issues to ensure customer satisfaction.
- Maintain clear and consistent communication with end customers, project managers, and service engineers.
- Participate in change reviews and implement proactive network security policies.
Your Future at KyndrylBecoming a Network Support Specialist at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas, or move vertically into senior leadership or specialized domain roles. There are many different types and flavors of roles at Kyndryl, so everyone can find the opportunity that suits them best.
Who You AreWho You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience- 4+ years of working experience in Networking.
- Minimum CCNP certification or equivalent knowledge.
- Proven knowledge and experience in troubleshooting, switching, and routing.
- Hands-on experience with Network Security and WAN technologies.
- Working knowledge of ITIL frameworks and practices.
Preferred Skills and Experience- Experience with BGP and Software Defined Networking (SDN) based on Cisco ACI or NSX.
- Familiarity with Checkpoint and/or Cisco Firepower firewalls.
- Experience configuring and managing F5 load balancers.
- Practical experience with Ansible automation.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
