430 jobs for "Global Customer Quality Manager"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Are you a natural leader and facilitator? New Product Operations is pivotal to the dynamic development and launch of Apple's products. We are a team of driven, organized and detail-oriented individuals who excel in program management. A successful NPO Manager communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under fire!

Description

We lead the team within Worldwide Operations and are the primary operations interface to the core product development team and Module Engineering team within Apple. As the owner of the program, either through direct involvement and/or influence, you will ensure the successful launch of the product towards meeting it's stated Cost, Quality, Schedule, Availability and Customer Experience goals.

-Plan and execute all development builds and rapid ramps of new products. Coordinate various Engineering, Global Supply Chain, Manufacturing Process & Quality engineering and CM's by ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place for NPI builds and ramp readiness activities at the OEM site(s).

-Drive systematic phase gate approach to NPI development, program management and ramp readiness activities that include materials, equipment, fixtures, training, documentation and supply chain plans.

-Drive detailed schedule for key NPI equipment buy-off and validation. Constantly assess risk and ability to "look around the corner" are key to being successful. Ability to prioritize program critical activities, organized approach to simplifying complex data along with exec presentation & communication skills are a must. Ability to drive process & quality improvements to drive yield, equipment UPH & Downtime improvement activities.

Preferred Qualifications

Ability to succeed in a matrixed environment

Excellent program management and communication skills

Exceptional ability to establish relationships; data-driven and willing to take action; enthusiastic and motivated; and detailed while leading several work-streams

MBA or MS in Engineering

Minimum Qualifications

8+ years of industry experience in New Product Introduction, Supply Chain Management, Manufacturing Operations, Development or Operations Engineering, and Project Management experience

Bachelors degree in a related Engineering field: Mechanical, Materials, Industrial, Chemical, or similar

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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