At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Job Description
JOB SUMMARY
Determines appropriate inspection processes and directs IQC/SQE/techs personnel, where applicable, in operating within area of assigned responsibility with a high level of efficiency, integrity and enthusiasm, while striving to achieve excellence in all endeavors. Represents the Supplier Quality Management function of technical support, leads containment and resolution of supplier quality issues with the manufacturers and communicate status on non-conforming parts/suppliers across all programs. Evaluates supplier performance, drives supplier improvements and corrective actions through the SCAR process.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- High level to define technical support to develop and implement Supply base strategies that drive improvements for supplier selection, development, and leverage across customer programs for quality improvements and cost savings.
- Provides insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies with the supply base.
- Ensures technical support on respective area of Supplier Quality Management is fulfill and compliant with internal and external customer requirements.
- Provides regular updates to Supplier Quality Manager on the execution of the strategy.
- Provides support for NPI activities including participation in the AQP (Advanced Qualification Program) process as required.
- Defines and develops the appropriate Inspection Plans/Methods and processes via inspection aids and instruction guidelines as applicable.
- Leads SCAR - Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier DOE (Design of Experiment), CPK (Process Capability Index), Gauge R&R (Repeatability and Reproducibility) studies.
- Inspection, MRB (Material Review Board), Customer Returns, SCAR (Supplier Corrective Action Report) database and by liaison efforts with customer work cells. Performance will be reported internally, to the supplier, and to the customer where applicable.
- Leads Incoming Quality operation activities, assuring the correct execution of quality tests for raw material release.
- Assists in the process for ensuring that corrective actions (CAPA) are completed in accordance with relevant ISO requirements (ISO 9001 and ISO 13485), Nypro Advance Problem-Solving methods, and that documentation is complete and compliant with requirements. May own CAPAs and serves as a Leader for the Corrective Action and Preventive Actions implementation.
- Supervise Quality Inspectors, Quality Technicians and Supplier Quality Engineers as applicable.
- Proactively communicate information or issues that may impact the product costs or manufacturability to all affected departments.
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
- Foster good morale, a proactive and positive culture, and maximize the opportunity for personal growth within the workcell QA Team
- Responsible for the generation / updating / maintenance the Matrix for the direct reports.
- May perform other duties and responsibilities as assigned.
- Comply and follow all procedures within the company's safety policy.
- Support to all Safety, Health and Environment (EHS) programs and initiatives in order to support our zero-accident culture.
MANAGEMENT & SUPERVISORY RESPONSIBILITIES
- Typically reports to Management. Direct supervisor job title(s) typically include: Quality Manager
- Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
- Strong electro / mechanical background desired; knowledge of plastic injection molding & tooling, metal stampings & tooling, metal fabrication, machining and various electrical components, connectors, PCB & PCBA, cable assembly, full assembly integration etc.
- Able to read and interpret mechanical drawings (6 sigma training desired).
- Good skills in MS excel, word, power point, visio, and project.
- Understanding of the quality system, medical and commercial regulatory requirements and how they relate to the business.
- Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
- Good communication skills in both Spanish and English languages.
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelor's degree required, Bachelor's degree in Engineering preferred
- 6-8 years of experience in Quality or Manufacturing Engineering
- Or an equivalent combination of education, training, or experience
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
Accommodation Statement
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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