4,522 jobs for "Customer Quality Engineer"

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Description
In this highly visible role, you will have the opportunity to make a significant impact on Apple Products and leave a footprint for years to come. We have an opportunity for an accomplished manufacturing design engineer to lead development, and ramp for next generation Apple products.

Our Manufacturing Design Engineering team enables the mass creation of impossible products as a partner in the development of Apple's renowned designs. You will be a part of collaborative environment contributing to the creation, evaluation, and implementation of end-to-end manufacturing solutions for Apple products. The Apple Manufacturing Design Engineer (MDE) is accountable for leading the development and implementation of innovative manufacturing processes across Apple's worldwide supply base.

You will collaborate closely with cross-functional stakeholders in Quality Engineering, Global Supply Management, Product Design, and Industrial Design in order to ensure our manufacturing solutions meet our product quality, cost, yield, capacity, schedule, and environmental goals. The MDE role is empowered to bring creativity to Apple's manufacturing approach, enabling us to deliver our best work to as many customers as possible

- Partner with multi-functional teams to evaluate design and processes at the concept phase

- Develop manufacturing technologies, control strategies and manufacturing methods that achieve ambitious specifications at a mass production scale

- Develop and implement cutting edge processes to deliver on cosmetic and dimensional part characteristics

- Compile and evaluate data to figure out appropriate limits and variables for process and part specifications

- Work with internal and external groups to ensure proper definition of process expectations and that appropriate fixturing techniques are used for the product

- Coordinate all Manufacturing Design Engineering functions for a program, serving as project manager to lead eIorts at supplier locations

- Conduct process optimization DOE's, combining data-driven and hands-on approaches in tandem, to find solutions to complex challenges

- Evaluate and communicate yields of new and existing processes

- Drive corrective actions multi-functionally with internal and external team members

You may be asked to lead development in one or more of the following areas:

- CNC machining, CNC milling and turning process development, perform simulations on Vericut, validate drawings/CAD, cutting tool - design and development, fabrication and cutter life evaluation

- Scope appropriate CNC equipment to be used, develop CNC fixtures - evaluate fixture design concepts and prototyping, implement touch probing, lead the reduction of cycle time, development of advanced cutters and coatings, high speed machining implementation, support programming and optimization of all CNC-related activities at contract manufacturers worldwide.

- Own yield improvement actions and process change decisions based on statistical process control (SPC) data analysis.

- Surface Finishing - Develop new processes for blasting, tumbling, polishing, robotics, wet sanding, lapping, plating, anodizing, and PVD in response to cosmetic, functional, and reliability targets.

- Ensure that quality and yield requirements are met.

Preferred Qualifications
Master's degree in Engineering or PhD (Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Chemical engineering or similar)

Working knowledge of mechanical quality and reliability concepts, supplier management and general manufacturing operations.

Project management experience and an understanding of problem solving tools including design of experiments, root cause analysis and statistical analytical tools

Experience in cosmetic parts manufacturing and process control

Hands-on approach to engineering and problem-solving

A quick learner who approaches problems flexibly and proactively identifies solutions in the face of challenges

Experience working with OEMs and Contract Manufacturers

Innovative and first principles problem solving approach

Minimum Qualifications
Bachelor's degree in Engineering (Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Manufacturing systems engineering, Chemical engineering or similar)

7+ years of experience in high-volume mechanical product development, manufacturing engineering, tooling engineering, high-precision fabrication, or similar roles

Hands-on experience in metal cutting (CNC), Robotics, Polishing, Sandblasting, Lapping, Laser Etching, Laser Welding, Adhesive dispensing and/or Process bring up

A solid understanding of core principles of fixture and automation design (including the use of design software and FEA for stress/structural analysis), Data Analysis and Design of Experiments

Experience in developing process DFMs, and driving corrective actions and failure analysis efforts

Expert level knowledge of GD&T, Stack up Analysis, NX, Siemens Controls, Mastercam, Vericut, JMP/Minitab

Willingness and ability to travel domestically up to 75%

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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