7,564 jobs for "Customer Engineer I"

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Description
As a Core Tech Modules Supplier Quality Engineer at Apple, you will be responsible for developing and implementing quality processes and tools for all aspects of modules quality during development and mass production, working with Apple's multi-functional teams and suppliers to ensure a high-quality product.","responsibilities":"Provide direction to suppliers, developing quality programs to ensure the highest level of quality and reliability is consistently delivered.
Passion and proactively work with cross-functional teams and lead suppliers for inspection system DFM and qualification, and OK2send processes at new product development phases.
Define quality specification, SOP, cosmetic spec, etc
Set up an incoming material inspection, testing, and sampling plan to ensure robust incoming quality control at suppliers.
Work with TPM and suppliers to set up CTQ process control in the manufacturing line, and take actions to drive continuous process improvement.
Establish the OQC inspection and testing process through guard band and tester correlation to ensure outgoing parts quality.
Work with suppliers in resolving complex manufacturing process, quality, and reliability issues, utilizing DOE and statistical approach.
Develop robust processes for FA on customer returns in order to synthesize the voice of the customer into process changes and product development cycles to impact current and future products.
Publish reports on supplier performance based on production line statistics, system-level data, and address these issues.
Regular process audits to ensure vendors align with POR process parameters and achieve expected results.
Build up a data digitalization system with quality sense and computer science
Work with supply chain vendors to close the loop on correlation activities and RTV FACA.
Work with the vendor to drive the FMEA to process/quality improvement.
Work with suppliers to drive for future quality and continuously enhance the supplier
management system improvement, as well as future smart quality control.
Passionate and enthusiastic to learn new technologies and skills that would be beneficial for future quality control.

Preferred Qualifications
Interest in learning and applying advanced technologies (AI, ML) to improve work effectiveness and efficiency
Demonstrated ability to work directly with suppliers to solve product problems.
Understand mechanical drawing specifications and appropriate measurement techniques.
Familiar with quality tools, including Cpk, DOE, MSA, sampling plan, data distribution, and data correlation
Familiar with 8D report and quality tools/techniques, such as finish bone diagrams, CTQ, etc
Familiar with supplier auditing and development.
Familiar with TA analysis, understand the 2D/3D model and drawing
Familiar with data analysis tools like Minitab, JMP, etc, and big-data analysis tools.

Minimum Qualifications
Bachelor's/Master's degree in Manufacturing/Mechanical/Electrical Engineering or relevant fields
Minimum 3 years of experience in supplier quality management or relevant roles in the high-tech manufacturing environment
Direct working experience in the SMT/Mechanical/Electrical process development
Strong written and verbal communication skills in English, especially in cross-functional collaboration

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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