The OpportunityAre you a collaborative leader who thrives at the intersection of project execution, customer experience, operations, and business performance? As a
Project Operations Manager, you will play a key role in driving successful project delivery while ensuring exceptional customer satisfaction, operational excellence, and financial performance.
In this highly visible role, you will partner across engineering, project management, operations, logistics, scheduling, marketing, quality, and customer service teams to ensure seamless execution from project kickoff through delivery and warranty support. You will help establish best practices, improve processes, solve complex business challenges, and create strong partnerships with customers and internal stakeholders. Your ability to connect people, align priorities, and drive results will directly contribute to the success of our business and our customers.
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.How You'll Make an Impact- Champion an outstanding customer experience through timely, accurate, and proactive communication with internal and external stakeholders.
- Lead cross-functional collaboration to ensure smooth project execution and effective information handoffs between teams.
- Develop and implement consistent operational, financial, and project management processes and guidelines.
- Partner with operations and logistics teams to evaluate project impacts and support effective planning and execution.
- Drive root cause analysis and continuous improvement initiatives to enhance quality, profitability, inventory management, and operational performance.
- Review project status, identify risks, and adjust plans to ensure contract requirements, schedules, and business objectives are met.
- Oversee warranty and customer service activities, ensuring claims are resolved with a customer-first mindset.
- Promote and support a culture of health, safety, environmental responsibility, and operational excellence.
Your Background- Bachelor's degree in Engineering, Science, Technology, Business, or a related field.
- Minimum of 2 years of experience in project management, marketing, manufacturing, operations, or a related environment.
- Experience working in cross-functional teams and managing multiple priorities in a dynamic setting.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent verbal and written communication skills with the ability to build strong relationships at all levels.
- PMP certification or project management certification is preferred.
More About Us- At Hitachi Energy, you'll be part of a global team advancing a sustainable energy future through innovation and collaboration.
- We foster a culture of continuous learning, professional development, and career growth with opportunities to expand your skills and expertise.
- Our inclusive and supportive environment empowers every team member to make a meaningful impact while building a rewarding career.
What We Offer- Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
- Retirement Savings - 401(k) with company match and additional contributions
- Paid Time Off - Flexible PTO and paid holidays
- Professional Growth - Tuition reimbursement and continuous learning programs
- Family Support - Parental leave, adoption assistance, and fertility benefits
Background Screening and Security ChecksAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
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