Be a core contributor to a modern Jobs & Skills architecture-supporting consistent, well-documented job and skills taxonomy decisions that scale across the enterprise. You'll help drive job code and job description updates, strengthen controls and auditability, and support operational processes that enable talent mobility, workforce planning, and career growth. Working across HR and the business, you'll help manage downstream impacts to systems, reporting, and processes to ensure changes are implemented cleanly and consistently.
As an Associate within the Workforce Architecture team in Human Resources' Talent & Employee Experience organization, you will support delivery of the Jobs & Skills transformation agenda. You will contribute to roadmap planning, business sequencing, Jobs-to-be-Done use case activation, stakeholder alignment, change management, communications, product readiness, and adoption. Partnering closely with Delivery, Product, Data & Analytics, HR, and business teams, you will help translate Jobs & Skills capabilities into practical employee, manager, HR, and business experiences at enterprise scale.
Job responsibilities
- Support execution of modern job architecture activities, including job families, levels, job descriptions, career paths, and skills taxonomy updates.
- Assist with job-task-skill mapping by organizing inputs, documenting decisions, validating data, and maintaining alignment to defined standards.
- Coordinate job description updates by incorporating task examples, skills inputs, and consistent role information.
- Support mass employee job code update activities by tracking impacted populations, coordinating inputs, documenting decisions, and monitoring execution status.
- Partner with HR, Product, Jobs, Skills, and business teams to coordinate operational updates across systems, processes, reporting, and downstream stakeholders.
- Maintain documentation, trackers, action logs, issue logs, and status updates to support accurate and timely delivery.
- Support governance and control activities by following standards, validating required approvals, documenting decisions, and escalating risks or gaps.
- Coordinate with Risk, Controls, and Legal partners to ensure appropriate guardrails are considered during execution.
- Prepare implementation materials, stakeholder updates, and readiness documentation to support execution planning and adoption.
- Capture feedback, lessons learned, risks, and operational insights from delivery work to inform transformation priorities and continuous improvement.
- Contribute to process improvements that increase speed, consistency, transparency, and scalability across Jobs & Skills delivery activities.
Required qualifications, capabilities, and skills
- Experience supporting job architecture and/or skills taxonomy efforts (e.g., job families/levels, job descriptions, career paths, job codes, role mapping).
- Demonstrated ability to organize ambiguous inputs and translate them into clear documentation, decisions, and outcomes.
- Experience supporting mapping activities (e.g., job-to-task-to-skill) including data validation, issue resolution, and alignment to standards.
- Familiarity with HR systems of record and how changes to job/position data impact downstream integrations, reporting, and operational workflows.
- Experience supporting operational delivery for large-scale updates (e.g., impacted population tracking, status monitoring, execution coordination).
- Strong control mindset, including following defined processes, validating approvals, documenting decisions, and escalating risks/gaps.
- Strong stakeholder management skills and ability to collaborate across cross-functional teams in a matrixed environment.
- Strong written and verbal communication skills, including preparing implementation/readiness materials and stakeholder updates.
- Strong attention to detail and ability to maintain trackers, action logs, and issue/risk logs with accuracy and timeliness.
- Ability to manage multiple workstreams and shifting priorities while maintaining delivery quality and transparency.
Preferred qualifications, capabilities, and skills
- Experience with job architecture, job codes, job descriptions, skills taxonomies, role mapping, workforce planning, or HR data.
- Familiarity with HR systems of record, job or position data, downstream integrations, reporting processes, or workflow impacts.
- Experience supporting large-scale data updates, employee mapping, operational readiness, implementation tracking, or process governance.
- Experience working in a large, matrixed organization with cross-functional stakeholders and evolving delivery priorities.
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
