586 jobs for "Customer Experience Manager"

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary
The Regional Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets. Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.

The role is based in the Singapore Market Support Centre and will report to a Director, Regional Sellers & Co-Brand.

What a Senior Manager - Regional Merchants & Cobrands does at Visa:

The role will require the account executive to be comfortable with complex enterprise account management, multi-market deal execution, and senior executive engagement.

Identify and execute partnership opportunities with Regional Merchants drive growth across Visa's various business verticals including but not limited to:

Develop and execute partner roadmaps that address customer needs, solve business challenges, and support Visa's growth objectives.

Drive cross-functional alignment to accelerate implementation, commercialization, and market expansion initiatives

Lead commercial negotiations, renewals, and business expansion opportunities

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Some business travel is to be expected.

Qualifications

7 - 10 years of experience in account management, partnerships, go-to-market, consulting, product management or commercial strategy. Payments industry experience is a plus
Strong analytical and synthesis skills; able to take multiple inputs and translate them into clear recommendations, frameworks, and action plans
Demonstrated experience working across cross-functional teams and engaging with stakeholders from different business units and markets
Strong written and verbal communication skills, with the ability to drive both business and technical discussions
Execution-driven, with a proactive approach to problem-solving and follow-through
Bachelor's degree required

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About Visa

Help us enable everyone on the planet to gain access to the global economy by being the best way to pay and be paid.

Size: 10,000+ employees
Industry: Client Services

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