1 job for "Consult Partner"

Experience Engagement Program Manager (Thai Market), SG

Posted on Mar 11

Experience Engagement Program Manager (Thai Market), SG

SingaporeOperationsPosted Mar 11, 2026

Responsibilities

Team Introduction
Ensuring that our global community is safe and empowered to create and enjoy content is a core value at TikTok. The Advertiser Experience team plays a critical role in driving initiatives to mitigate risks in Ads and Commerce, and ensuring advertiser quality on our platform.

We are seeking an accomplished Thai-speaking Engagement Program Manager (PGM) to join our APAC Business Integrity Advertiser Experience Team. This high-impact role offers significant visibility and the opportunity to collaborate extensively with advertisers, GBS sales stakeholders, internal operations, and cross-functional teams. You will cultivate strategic partnerships with leaders across Sales and Business Integrity to drive initiatives that improve advertiser experience, operational efficiency, and business outcomes.

Responsibilities:
- Lead Strategic Initiatives: Partner with cross-functional teams, particularly Sales, to spearhead large-scale strategic projects and resolve operational challenges at scale.
- Foster Strategic Relationships: Build and maintain strong relationships with leaders across Sales and Business Integrity to enhance collaboration and alignment.
- Drive Operational Excellence: Improve key operational metrics through targeted education initiatives while providing regular updates, addressing concerns, and communicating trends and change impacts to internal and external Thai-speaking stakeholders.
- Influence Through Data: Use data-driven insights to inform, shape, and execute new strategies, ensuring alignment with overall company objectives.
- Leverage Analytical Insights: Collaborate with data and measurement partners to identify and track key performance indicators, ensuring initiatives support product, customer, and community goals for Thai market.
- Enhance Support Processes: Identify trends and recommend improvements to detection and support processes to boost team efficiency and advertiser outcomes.
- Consult and Coach: Advise sales teams and Thai advertisers, providing insights and analysis to drive better results on our platforms.

Qualifications

Minimum Qualification(s)
- Minimum of 5 years of experience in program or project management, preferably in the internet or technology industry.
- Proficiency in English and Thai languages are required (Written and Spoken) as the role requires communication with Thai markets & stakeholders.
- Strong analytical thinking and problem-solving skills with a track record of applying these in daily operations.
- Proven ability to present analytical findings to cross-functional teams and leadership, influencing strategy and decision-making.

Preferred Qualifications:
- Entrepreneurial mindset with the ability to navigate ambiguity and adapt to changing environments.
- Exceptional organizational skills with the ability to prioritize and manage tasks in a fast-paced setting.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Minimum of 5 years of experience in program or project management, preferably in the internet or technology industry.
- Proficiency in English and Thai languages are required (Written and Spoken) as the role requires communication with Thai markets & stakeholders.
- Strong analytical thinking and problem-solving skills with a track record of applying these in daily operations.
- Proven ability to present analytical findings to cross-functional teams and leadership, influencing strategy and decision-making.

Preferred Qualifications:
- Entrepreneurial mindset with the ability to navigate ambiguity and adapt to changing environments.
- Exceptional organizational skills with the ability to prioritize and manage tasks in a fast-paced setting.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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