341 jobs for "Service Manager"

Responsibilities

About the Team
As our European business expands, we are seeking a Procurement Manager to lead logistics sourcing and procurement across key European markets. This role oversees supplier strategy, commercial negotiations, and resource management across customs clearance, trucking, and last-mile delivery to drive cost efficiency, service excellence, and operational stability. The ideal candidate brings strong strategic thinking, negotiation expertise, and supplier management experience, with the ability to build a high-performing, scalable logistics network in a dynamic European market.

Responsibilities
- Work on country-level logistics procurement and business development across Europe, managing supplier sourcing, onboarding, negotiation, contracting, and performance management across customs clearance, trucking, and last-mile delivery.
- Develop procurement strategies and resource allocation plans aligned with business growth and network expansion goals, ensuring service reliability, scalability, and cost efficiency.
- Drive market analysis, supplier evaluation, benchmarking, and commercial negotiations to optimize pricing, service terms, and overall logistics supply performance.
- Build deep expertise across customs clearance, transportation, and delivery operations to continuously improve pricing structures, settlement models, and partnership frameworks.
- Establish and manage strategic supplier relationships, ensuring stable capacity, service quality, and operational resilience during peak seasons and critical business initiatives.
- Partner cross-functionally with Operations, Product, Finance, Legal, and Compliance teams to execute contracts, implement supplier transitions, manage pricing updates, and deliver key projects.
- Build and optimize a scalable supplier management framework, including supplier performance monitoring, business reviews, onboarding, consolidation, and exit management.
- Monitor market dynamics, competitor activity, and pricing trends across European logistics markets to support strategic sourcing and business decision-making.
- Identify and mitigate operational, commercial, and compliance risks within the logistics network, strengthening overall supply continuity and resilience.

Qualifications

Minimum Qualifications
- Bachelor's degree or above in logistics management, supply chain management, international trade, business administration, or related majors is preferred.
- 5+ years or more experience in logistics business, logistics procurement, supply chain management or related business development; experience in European logistics or e-commerce logistics industry is preferred.
- Familiar with key logistics links in European countries, understand service models such as customs clearance, truck transportation, tail-end distribution , supplier ecosystem and cost structure.
- Strong business negotiation skills, cost awareness, and resource integration abilities, able to independently take charge of complex supplier cooperation projects and promote the implementation of results.
- Strong project management and cross-functional collaboration skills, with the ability to work effectively with Operations, Legal, Finance, Product, and other stakeholders.
- Fluent in Chinese to work closely with senior clients and internal stakeholders in Mainland China

Preferred Qualifications
- Experience in platform-based businesses, national logistics networks, tail-end resource management, or logistics procurement.
- Experience in European e-commerce logistics is highly preferred, especially in platform-based businesses, country logistics network management, last-mile resource management, or logistics procurement.
- Existing network or experience with European local logistics providers, customs brokers, trucking carriers, or last-mile delivery partners is a plus.
- Strong data analysis skills, proficient in using Excel and BI tools, able to output optimization plans based on operational and procurement data.
- Excellent communication skills and business sensitivity, able to adapt to cross-national and cross-cultural cooperation scenarios.
- Able to accept travel arrangements within the European region. Willingness to travel within Europe as needed.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree or above in logistics management, supply chain management, international trade, business administration, or related majors is preferred.
- 5+ years or more experience in logistics business, logistics procurement, supply chain management or related business development; experience in European logistics or e-commerce logistics industry is preferred.
- Familiar with key logistics links in European countries, understand service models such as customs clearance, truck transportation, tail-end distribution , supplier ecosystem and cost structure.
- Strong business negotiation skills, cost awareness, and resource integration abilities, able to independently take charge of complex supplier cooperation projects and promote the implementation of results.
- Strong project management and cross-functional collaboration skills, with the ability to work effectively with Operations, Legal, Finance, Product, and other stakeholders.
- Fluent in Chinese to work closely with senior clients and internal stakeholders in Mainland China

Preferred Qualifications
- Experience in platform-based businesses, national logistics networks, tail-end resource management, or logistics procurement.
- Experience in European e-commerce logistics is highly preferred, especially in platform-based businesses, country logistics network management, last-mile resource management, or logistics procurement.
- Existing network or experience with European local logistics providers, customs brokers, trucking carriers, or last-mile delivery partners is a plus.
- Strong data analysis skills, proficient in using Excel and BI tools, able to output optimization plans based on operational and procurement data.
- Excellent communication skills and business sensitivity, able to adapt to cross-national and cross-cultural cooperation scenarios.
- Able to accept travel arrangements within the European region. Willingness to travel within Europe as needed.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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