170 jobs for "Network Support Technician-Journeyman"

Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.

As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.

You will help build scalable logistics capabilities that support TikTok Commerce across global markets.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.

About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities
-Analyze, coordinate and lead strategic projects for supply chain and logistics operations across multiple business units.
-Responsible for end-to-end tracking of major operational projects, including roadmaps, execution timelines, risk management, and inter-team dependencies.
-Plan, organize, and run operational governance mechanisms, including OBRs, WBRs, OKRs, and recurring performance review meetings, ensuring operational targets are monitored and corrective actions are executed.
-Serve as the primary operational point of contact between cross-functional teams, coordinating execution, resolving blockers, and ensuring operational projects are delivered according to defined requirements.
-Lead inbound network optimization initiatives, working closely with Product, Engineering, and Process teams to design, test, and implement new inbound workflows that increase throughput, improve labor efficiency, and reduce operational costs.
-Coordinate and standardize operational communication across cross-border teams, ensuring consistent execution, timely information sharing, and alignment among all operational stakeholders.
-Mentor junior level team members.

Qualifications

Qualifications
Must have a Master's degree or foreign equivalent degree in Engineering (any), Business Administration, Information System Management, Analytics (any), Operations Research, Supply Chain Management, Logistics, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Engineering (any), Business Administration, Information System Management, Analytics (any), Operations Research, Supply Chain Management, Logistics, or a related field, and 5 years of post-bachelor's, progressive related work experience.

Of the required experience, must have 2 years of experience in each of the following:
-Working with fulfillment/warehouse operations, middle mile, or last mile transportation;
-Managing projects involving cross-functional stakeholders to formulate workplan, drive alignment, coordinate collaboration, and deliver strategic business outcome;
-Planning, developing, and executing projects in Waterfall and Agile methodologies;
-Building and streamlining processes and workflows using Jira, and tracking projects status and milestones and coordinating cross-functional alignment to ensure timely execution of deliverables;
-Building dashboards, including tables and graphs, to enable the monitoring of business performance metrics and conducting root-cause-analysis of metric movements; and
-Interfacing directly with business leaders and stakeholders to present product/project documents, including strategy, timeline, and status documents.

Travel Requirement: Domestic travel required up to 20%.

Employer: TT Commerce & Global Services LLC
Type: Full time, 40 hours/week
Location: Bellevue, WA
Salary Range: $176509 - $198360 per year

To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

#IND-DNI

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $176509 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Qualifications
Must have a Master's degree or foreign equivalent degree in Engineering (any), Business Administration, Information System Management, Analytics (any), Operations Research, Supply Chain Management, Logistics, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Engineering (any), Business Administration, Information System Management, Analytics (any), Operations Research, Supply Chain Management, Logistics, or a related field, and 5 years of post-bachelor's, progressive related work experience.

Of the required experience, must have 2 years of experience in each of the following:
-Working with fulfillment/warehouse operations, middle mile, or last mile transportation;
-Managing projects involving cross-functional stakeholders to formulate workplan, drive alignment, coordinate collaboration, and deliver strategic business outcome;
-Planning, developing, and executing projects in Waterfall and Agile methodologies;
-Building and streamlining processes and workflows using Jira, and tracking projects status and milestones and coordinating cross-functional alignment to ensure timely execution of deliverables;
-Building dashboards, including tables and graphs, to enable the monitoring of business performance metrics and conducting root-cause-analysis of metric movements; and
-Interfacing directly with business leaders and stakeholders to present product/project documents, including strategy, timeline, and status documents.

Travel Requirement: Domestic travel required up to 20%.

Employer: TT Commerce & Global Services LLC
Type: Full time, 40 hours/week
Location: Bellevue, WA
Salary Range: $176509 - $198360 per year

To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

#IND-DNI

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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