315 jobs for "Mgr, Technical Support"

Responsibilities

About the team
Project Operation Support Assist Project Managers (PPM/POM) in tracking daily project progress and identifying issues, including requirement collection, progress monitoring, risk alerting and issue logging.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment.

Responsibilities
1. Data analysis and reporting support the setup and maintenance of daily operation dashboards and reports covering SLAs such as quality, efficiency, output and utilization. Analyze abnormal metrics (e.g. root causes of fluctuations, trend changes) and provide data insights to project leaders.
3. Process and tool optimization leverage internal tools including SQL and Feishu Base to streamline and automate repetitive manual workflows (e.g. automated data extraction, report refresh, alert notifications) based on real business scenarios. Help organize and optimize team documents, SOPs, templates and trackers to improve knowledge accumulation and reusability.
4. Supplier performance management and platform support assist in collecting and consolidating supplier performance data; participate in supplier evaluation, cost review and settlement data reconciliation. Support platform operation by managing permissions, accounts and basic configurations.
5. Knowledge accumulation and experience sharing engage in cross-department communication, compile meeting minutes and action items, and drive task execution and closure. Document project experience, encountered problems and corresponding solutions to build reusable team knowledge assets.

Qualifications

Minimum Qualifications
1. Actively enrolled university student.
2. Bachelor's degree or above, Computer Science, Data Science, Information Management, Statistics, Mathematics, Management Science or related disciplines are preferred.
3. Solid foundation in data analysis. Proficiency in at least one data/script tool among SQL / Python / Feishu Base / BI tools. Quick to learn new tools and systems; proactive to adopt intelligent tools to boost daily work efficiency.
4. Able to use English for daily work communication and produce reports in English.
5. Sound logical thinking skills to break down problems and deliver structured analysis and communication.
6. Good communication skills and teamwork mindset; able to collaborate with cross-functional colleagues (Product, Tech, Operations, suppliers, etc.) from diverse backgrounds.
7. Able to work on-site no less than 3 days per week. Minimum internship duration: 3 months. Candidates available for long-term internship (6 months or above) are preferred.

Preferred Qualifications
1. Experience in workflow automation or data visualization is a plus.
2. Open to feedback, willing to reflect and pursue continuous improvement.
3. Strong sense of accountability and execution; capable of seeing assigned tasks through to completion and delivering high-quality outputs on schedule.
4. Strong interest in internet business operations, data analysis or project management; eager to learn and apply knowledge in real business scenarios rapidly.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
1. Actively enrolled university student.
2. Bachelor's degree or above, Computer Science, Data Science, Information Management, Statistics, Mathematics, Management Science or related disciplines are preferred.
3. Solid foundation in data analysis. Proficiency in at least one data/script tool among SQL / Python / Feishu Base / BI tools. Quick to learn new tools and systems; proactive to adopt intelligent tools to boost daily work efficiency.
4. Able to use English for daily work communication and produce reports in English.
5. Sound logical thinking skills to break down problems and deliver structured analysis and communication.
6. Good communication skills and teamwork mindset; able to collaborate with cross-functional colleagues (Product, Tech, Operations, suppliers, etc.) from diverse backgrounds.
7. Able to work on-site no less than 3 days per week. Minimum internship duration: 3 months. Candidates available for long-term internship (6 months or above) are preferred.

Preferred Qualifications
1. Experience in workflow automation or data visualization is a plus.
2. Open to feedback, willing to reflect and pursue continuous improvement.
3. Strong sense of accountability and execution; capable of seeing assigned tasks through to completion and delivering high-quality outputs on schedule.
4. Strong interest in internet business operations, data analysis or project management; eager to learn and apply knowledge in real business scenarios rapidly.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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