51 jobs for "Field Operations Team Lead"

Responsibilities

The Trust & Safety Policy team develops and maintains community and content policies that promote a safe, trusted, and inclusive environment for users and content creators.

As the Head of Regional Policy, Asia Pacific, you will lead a high-performing, multi-cultural team responsible for shaping and delivering regionally harmonized product policy positions across a highly diverse and regulated landscape. You will operate at the intersection of policy, regulation, and product design-balancing global consistency with regional legal, cultural, and regulatory requirements.
This role requires deep expertise in harm prevention, risk assessment, and policy frameworks, as well as strong judgment in high-scrutiny environments involving regulators, public stakeholders, and executive leadership.

Key Responsibilities
- Lead and develop a high-performing regional policy team, fostering strong policy judgment, collaboration, and accountability across Asia Pacific.
- Own the development of regionally harmonized product policy positions, balancing global policy consistency with regional legal, regulatory, and cultural requirements across Asia Pacific markets.
- As a member of the Global Policy leadership team, provide regional expertise and strategic input to shape mission-critical global policy decisions.
- Partner closely with Legal, Compliance, Global Public Policy, Product, Operations, and Communications teams to ensure policies are defensible, enforceable, and aligned with regulatory obligations, including the EU Digital Services Act and national online safety frameworks.
- Act as a executive regional escalation point for high-risk and emergency content safety cases, including issues with regulatory, legal, or reputational impact, coordinating timely cross-functional decision-making.

Qualifications

Minimum Qualifications
- 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology or a related field within a high-growth environment, including 2+ years of people management experience with a proven track record of leading culturally diverse teams across APAC.
- APAC Market Expertise: Deep understanding of the diverse cultural, political, and regulatory landscapes across the Asia Pacific region.
- Subject Matter Expertise: Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
- Communication Excellence: Exceptional ability to synthesize highly complex, high-risk topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
- Cross-Functional Alliance Building: Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
- Technical & Analytical Aptitude: High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development.

Preferred Qualifications
- Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
- Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology or a related field within a high-growth environment, including 2+ years of people management experience with a proven track record of leading culturally diverse teams across APAC.
- APAC Market Expertise: Deep understanding of the diverse cultural, political, and regulatory landscapes across the Asia Pacific region.
- Subject Matter Expertise: Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
- Communication Excellence: Exceptional ability to synthesize highly complex, high-risk topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
- Cross-Functional Alliance Building: Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
- Technical & Analytical Aptitude: High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development.

Preferred Qualifications
- Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
- Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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