113 jobs for "Customer Experience Associate-HNB"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish.

Apple's Worldwide Communications team informs the world and Apple team members about the company, our innovative products and services, and the values that drive everything we do. We are looking for an experienced front-end developer to join our Internal Communications team as both a builder and a technical lead on Apple's internal news platform - someone who thrives at the intersection of editorial and web development, and understands the rhythm, pace, and scope of corporate communications work.

Description

In this role, you will design, build, and maintain web pages and emails that enable a world-class communications organization to work at its best. You will also contribute to the development and enhancement of Apple's internal news platform, email communications, and editorial experiences.

Beyond development, you will serve as day-to-day site lead, managing the publishing experience, working directly with editorial and creative teams to bring their visions to life on the web, ensuring content gets published to a high standard, as well as working closely with a partner engineering team for ongoing improvements. This includes light QA validation and testing ahead of new code releases.","responsibilities":"Build and maintain web pages and shared UI components using semantic HTML5, CSS3, and JavaScript, optimized for Safari/WebKit

Partner with editorial and design teams to translate content and layout needs into reusable page templates and components

Own the day-to-day publishing workflow - building page layouts, managing templates, and ensuring content goes live cleanly without editorial staff needing to write code

Take ownership of the site experience to proactively identify opportunities to improve design, functionality, and user experience

Design and code HTML emails and templates that render reliably across Apple devices, both desktop and mobile

Serve as backup email developer and publisher, as needed

Test and QA check new designs, features, and bug fixes across Safari versions, with secondary checks in other browsers

Contribute to an internal component library across articles, landing pages, and emails

Work with engineering partners and editorial peers to improve shared tooling

Support platform migration and site redesign efforts, including building templates, content types, and front-end conventions within a modern CMS architecture

Contribute to department initiatives and emerging priorities beyond the core role

Preferred Qualifications

5+ years of professional development experience, including front-end development and work on email campaigns

Hands-on experience with Drupal, including building and maintaining content types and working within Drupal's front-end conventions

Deep experience with an email development framework or testing tool

Experience with web-based email management and distribution platforms

Background working in or alongside media, internal communications, marketing, or editorial web production teams

Comfortable working in a fast-paced, Slack/Messages-driven environment with quick turnarounds

Experience designing for a mixed desktop/mobile and global audience

Familiarity with React or a similar component-based framework, and Node.js-based tooling

Applied best practices in accessibility standards, including WCAG 2.2 AA

Minimum Qualifications

3+ years of professional front-end development experience

Strong experience with semantic HTML5, modern CSS, and JavaScript

Demonstrated experience building and testing HTML email templates

Deep familiarity with Safari/WebKit rendering behavior on both macOS and iOS, and comfort troubleshooting WebKit-specific issues

Comfort with collaboration and project management tools for documentation, task tracking, and cross-team coordination

Basic Git/version control proficiency

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $119,700 and $180,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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