24 jobs for "Senior Manager - VOC & Customer Insights"

WHO WE ARE LOOKING FOR

We're looking for a Senior Design Manager for Headwear within Accessories Design to join our Accessories Design team - someone who can move fluidly between conceptual thinking and execution, all while managing and leading a team. You'll shape the future of Accessories Design for what's to come at NIKE.

The ideal candidate will be a highly creative problem solver who brings engagement and curiosity to work across multiple platforms and a variety of product types. This person will be focused on elevating the consumer experience by delivering creative solutions acoss a wide range of products and consumer types, while driving an emotional connection to the NIKE Brand through rich and compelling narratives.

This role requires passion and creativity along with versatility and focus to see designs through the product creation process. This Design Manager is a dedicated team-player that knows how to collaborate, receive feedback and manage multiple projects at any given time. This Design Manager an also translate complex insights into authentic narratives and create compelling solutions that will help define the future of NIKE Accessories.

WHAT YOU WILL WORK ON

As Senior Design Manager for Headwear within Accessories Design, you will you will take a lead role in shaping Nike's headwear products, combining hands-on design with guidance and collaboration across the team. You will be responsible for creating authentic, functional, and modern headwear that connects with consumer needs. This includes driving projects from research and concept through to final execution, while contributing to the growth of the headwear design function.

WHO YOU'LL WORK WITH

As a Senior Manager for Headwear within Accessories Design, you will be guiding the creative through the design season while working with a team of Designers, Developers, Product Managers, and Merchants to deliver creative in line with the Nike Design. This opportunity will require strong collaborative skills to meet cost requirements, deadlines, all while taking your partners though the thinking behind your work.

WHAT YOU'LL BRING

***TO BE CONSIDERED, YOU MUST SUBMIT A CREATIVE DESIGN PORTFOLIO. PLEASE PROVIDE WEBSITE LINKS OR ATTACH A PDF FILE WHEN YOU APPLY.***

• Bachelor's Degree in Design or related field. Will accept any suitable combination of education, experience and training.
• 8+ years of relevant work experience in Accessories Design
• 3+ years managing a team
• Proven experience designing headwear products such as caps, hats, visors, beanies, functional headgear.
• Ability to own projects end-to-end, from inspiration research to final production-ready designs.
• Strong material and construction knowledge: fabrics, trims, closures, and technical details.
• Awareness of fit, ergonomics, ventilation, and weather protection in head wear design.
• Knowledge of knitting techniques for head wear, including yarn selection, rib structures, and engineered knit
• Skilled in sketching, Adobe Creative Suite.
• Portfolio showing authentic head wear design, demonstrating both functionality and consumer relevance.
• Strong collaboration skills, working closely with development, materials, and cross-category design partners.
• Flexible and positive approach, with attention to detail and curiosity for solving real product challenges.
• Sustainability (knowledge or curiosity of sustainable materials and processes)
• Passion for sports/for analyzing the utility and functionality of products to elevate consumer experience.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

About NIKE, Inc.

Nike designs, markets, and distributes athletic footwear, apparel, equipment, and accessories for sports and fitness activities globally, with a commitment to innovation, inspiration, and diversity.

Size: 10,000+ employees
Industry: Consumer Goods & Services

View company profile