Director of Software Engineering Employee at The Hartford

Heather N.

Director of Software Engineering

Heather is a cloud engineer supporting digital transformation that simplifies and modernizes technology for customers and employees, migrating applications to the cloud. She is a remote employee working from the Hartford area.

“Communication is respectful, even with conflicting opinions. Everyone is committed to providing the best solutions.”
- Heather

What attracted you to work at your company? How did you know it would be a good fit?: I was initially attracted to work at The Hartford based on positive feedback from someone I knew who already worked there. When I interviewed with my future boss and his peers, I knew it would be a good fit based on their expectations and how they presented themselves. Each one was clear about their needs but showed genuine interest in supporting people. This was important to me; to work in an area that challenged me but allowed me opportunities for growth.
What are you responsible for in your current role?: I build infrastructure components through code that support The Hartford’s digital transformation to migrate applications to the cloud. In addition, I assist in the change management process of the migration project by bridging the gap between technical and non-technical areas to ensure both sides understand how the effort progresses and the value it is adding.
What are you working on right now that excites or inspires you?: Working on cloud migration is incredibly exciting. Being able to learn something new every single day keeps me engaged. I’ve also had the chance to participate in hackathons at The Hartford. The company’s annual hackathons encourage members from different teams to work together on problem solving. There are opportunities for both business-focused and technical resources to shine. Seeing all the different ideas and outcomes people produce from the same initial instruction is very enlightening.
What do you value most about The Hartford’s or your team’s culture?: It is the incredible teams I interact with daily that I value the most. Communication is respectful, even with conflicting opinions. Everyone is committed to providing the best solutions. For example, the operating model for supporting cloud infrastructure is a major change from on premises infrastructure which has been an iterative process with many teams working together. Where there could have been a major power struggle between teams, there has been open communication and collaborative effort to work together.
What advice do you have for someone in your field applying to jobs at your company?: Highlight qualities that show you are innovative, inquisitive, and committed to streamlining processes. Many people can have the same technical skills and follow instructions. The most successful people at The Hartford are the ones who propose and implement solutions that are both efficient and lasting.
How have you personally felt an impact of The Hartford's commitment to fostering an inclusive environment?: I have personally felt the impact of The Hartford’s commitment to an inclusive environment. I was nominated to be a protégé in the diversity, equity and inclusivity sponsorship program. This program paired a sponsor in a higher-level position with a protégé. I was fortunate to be paired with a fantastic sponsor, who championed my work and helped me to be promoted this year. In addition, she helped pair me with a mentor, whom I continue to meet with and learn from.

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