Freeze Drying Technical Application Specialist
At SP Industries Inc. - Remote / Flexible
Posted on Nov 9
Susan Butch
Director of Marketing - Scientific Products
Susan leads a team of product portfolio managers to successful execution of innovative product strategy to drive profitability and brand growth. She has been at the company for six years.
“I have benefitted enormously from leadership and career development programs and opportunities offered by Scientific Products, from stretch assignments to career coaching.”
- What attracted you to work at Scientific Products? How did you know it would be a good fit?
- When I saw the job posting for a product manager at SP Wilmad-Labglass and read the job description, I immediately knew I wanted the role. Product management is all about cross-functional work and being a “mini CEO” of your product line—I knew I would enjoy working with multiple departments to develop solutions. The SP Wilmad-Labglass portfolio in particular was a great fit because of my strong technical background in chemistry and NMR: I used SP’s products in my daily life as a chemist and knew I could bring value.
- What are you responsible for in your current role?
- Currently, I lead a team of product portfolio managers who are responsible for product lifecycle management of evaporators, freeze driers, OEM glassware, thermal management tools, and service. I also lead one of SP’s corporate strategic initiatives to grow and develop our service business.
- What are you working on right now that excites or inspires you?
- We are working to expand our service offerings to better assist our customers. There is enormous potential to launch new products and initiatives to grow our business. I am very excited to implement these opportunities!
- What do you value most about your company’s or team’s culture? What sets it apart from other places you’ve worked?
- It might sound cliché, but I very much love the people I work with. A schedule full of Teams calls is much more palatable when you spend the first five minutes catching up on personal lives and then can commiserate or interject humor throughout. This is the type of culture and atmosphere that makes showing up to/logging onto work in the morning much more enjoyable.
- What’s one thing you would want a candidate to know about what it’s like to work at your company?
- Since there are many facets to our business—consumables, laboratory apparatus, life science equipment, and biopharma processing equipment—there is always something new to learn! It might seem overwhelming to begin working at a company with so many aspects to the business, but it is truly what keeps it fun and interesting and provides enormous opportunities for growth.
- What kinds of learning and development does Scientific Products offer? Have you grown in your career during your time at Scientific Products?
- I have benefitted enormously from leadership and career development programs and opportunities offered by Scientific Products, from stretch assignments to career coaching. I have grown from an individual contributor with no product management experience to currently leading a team of five direct reports. It is clear to me that SP is actively working to grow talent within the organization.
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