Enterprise Implementation Manager Employee at Arcadia

Jenay Thomson

Enterprise Implementation Manager

Jenay partners with large-scale, enterprise organizations to implement Arcadia's software and coordinate the process for bringing the organization’s data into Arcadia.

“Arcadia is full of smart, kind, and passionate people. I witness little moments of kindness all the time.”
- Jenay

What attracted you to work at your company? How did you know it would be a good fit?: I enjoy the fast paced world of healthcare IT and project management. I wanted to work at a company that made software that helped to improve healthcare and allowed me to leverage my background working in electronic medical record implementation. Arcadia is known for making great products and their software integrates data from many disparate sources into one view which helps healthcare professionals save time and improve patient care.
What are you responsible for in your current role?: My day to day responsibilities include managing project timelines, ensuring the client has the information necessary to make informed decisions about how to use and configure different modules of Arcadia, acting as the liaison between the client and various teams, and coordinating the complicated process of integrating data from a multitude of sources into Arcadia. I also am part of an internal initiative at Arcadia to keep our internal documentation up to date and to create external facing documents to inform clients about the latest product enhancements and recommended best practices.
What are you working on right now that excites or inspires you?: I am working with a few organizations on bringing their care management programs live in Arcadia. Care management is an important component in ensuring patients receive better care outcomes and I find our workflow discussions are very meaningful. I like how developing workflows is kind of like a puzzle where you need to understand many smaller pieces and make sure they fit together to form a cohesive picture.
What do you value most about your company’s or team’s culture? What sets it apart from other places you’ve worked?: The biggest attribute that sets Arcadia apart from the other places I’ve worked is transparency. Arcadia takes time to share and celebrate success, but they also openly acknowledge when the mark is missed. We have a monthly staffing where we keep up to date on where the company is headed in the future.
What’s one thing you would want a candidate to know about what it’s like to work at your company?: Arcadia is full of smart, kind, and passionate people. I witness little moments of kindness all the time like people taking time to make new employees feel welcome, organizing for charity, or people posting flowers they received from Arcadia Compassion Club after a difficult time.
What are some ways your company or team supports and stays connected to people who are working remotely?: There are many events like photo scavenger hunts, Thursday morning casual coffee chats, fitness challenges, or Wednesday trivia you can participate in remotely. They also organize company retreats to the Boston office so we can get together in person.

Meet Other Arcadia Employees

Learn more

Rady Te

Talent Acquisition Specialist

Rady partners with recruiters, hiring managers, and teams across various departments to deliver the best experience for candidates and Arcadians alike.

Learn more

Rory Allan

Senior Data Quality Manager

Rory works with a group of specialized teams to achieve high quality, consistent, and timely delivery of data and data-related implementation efforts.

Linnie Greene

Digital Copywriter

Linnie is a writer at Arcadia, unearthing and sharing important stories about data's power in medicine on topics from interoperability to SDoH.

Nicole DeCoudres

Director, Client Business Management

Nicole oversees Client Business Managers that support customers in maximizing their risk-contracts. She manages new client implementations and enjoys the challenge of on-boarding complex customers undergoing Health System mergers.

Nick Kamireddy

Sr. Director, Strategic Partnerships

Nick Leads strategy, execution, and relationship management with large health systems and health plans for the implementation of complex data and analytics tools supporting the transition to Value-Based Care.

Rita Van Boening

Executive Director, Growth Operations

As the Executive Director of Growth Operations, Rita supports the sales teams in building pipelines, closing deals, and growing & accelerating revenue. She also develops pricing strategy, supports RFP responses to win business, sales tech-stack optimization, and provides deal lifecycle support.

Mike Cook

Customer Insights Manager

Mike manages the Vista Reporting team within Customer Insights, builds value-based care dashboards in Arcadia’s Vista product and frequently presents Vista content to customers. He joined Arcadia’s Insights team in 2019 as a Data Analyst.

Travis Simcox

Senior Security Analyst

As Senior Security Analyst, Travis focuses on ensuring the security of Arcadia’s cloud-based Population Health Analytics portfolio. This involves implementing technical controls, training Arcadians, and analyzing threats.