Readiness Manager

What We're Looking For

• Demonstrate 5+ years leading cross-functional programs or projects in technical or support environments
• Bring 7+ years of hands-on experience in technical support delivery, operations, or enablement roles
• Apply strong technical understanding of SaaS, cloud infrastructure, or enterprise software environments
• Communicate complex technical concepts clearly to diverse audiences through exceptional written and verbal skills
• Influence cross-functional stakeholders and drive process improvements without direct authority
• Hold Bachelor's degree or equivalent practical experience; Master's degree preferred
• Possess technical or engineering background supporting SaaS or enterprise software solutions
• Hold PMP or program/project management certification

Salary Range or On Target Earnings:

Minimum:
$76 800,00

Maximum:
$186 200,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

03/24/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Client-provided location(s): Flexible / Remote

Job ID: Zoom-9ee7dba05188944d7cb44ba1d13b524f

Employment Type: FULL_TIME

Posted: 2026-03-17T19:45:29