Infra Application SRE Engineer – Observability Platform

What You Can Expect

Our engineering team drives internal technology innovation for the organization. We act as "Customer Zero," refining our cloud infrastructure for security and efficiency. Operating with a DevOps and SRE approach, we manage AWS, Azure, GCP, and essential SaaS platforms like Okta and Zoom. Our mission is to transition from manual processes to automated, self-service solutions. This ensures all employees can excel in their roles using seamless and reliable infrastructure.

About the Team

We deliver the internal technology infrastructure that powers the organization across AWS, Azure, GCP, and critical SaaS platforms. Our team operates with a DevOps/SRE mindset, building programmatic automation to replace manual processes. We exist to enable friction-free infrastructure for everyone.

• Architecting and maintaining secure multi-cloud infrastructure and identity management systems across AWS, Azure, GCP, Okta, and Active Directory
• Developing Infrastructure as Code using Terraform and Ansible to automate provisioning of cloud resources, Kubernetes clusters, and configuration management
• Building and scaling unified observability solutions using Prometheus, Loki, and Grafana to monitor infrastructure health and performance
• Implementing GitOps workflows with ArgoCD to manage infrastructure deployments with Git as the single source of truth
• Leading incident response and conducting blameless post-mortems while defining SLOs to ensure service reliability and continuous improvement

• Demonstrate proficiency in Python or Golang for building automation tools and services
• Apply Infrastructure as Code practices using Terraform, Pulumi, or Ansible to automate infrastructure provisioning
• Implement authentication and security practices including IAM, MFA, SSO, and PKI
• Administer AWS cloud environments and Kubernetes clusters
• Configure and tune monitoring stacks such as Prometheus, Grafana, or ELK/Splunk
• Build CI/CD pipelines using GitHub Actions or Jenkins and manage GitOps deployments
• Diagnose and resolve complex technical issues across network, application, and identity layers
• Hold equivalent practical experience in Computer Science, MIS, or related engineering fields