Developer Advocate
What you can expect
As a Developer Advocate, you will lead customer application development using Zoom API/SDK, guiding IT requirements leveraging Zoom tools. You will design next-gen communication solutions with our customers and oversee solution design and implementation. Internally, you will collaborate with the Service Engineering & Software Engineering teams on Zoom API/SDK related customer issues.
About the Team
The Premier Developer Support (PDS) team provides high-level support and consultation to our customers with Premier Developer Support services. The Premier Developer Support team is part of the Escalation Engineering team. The team will work with the large cross-section of PDS customers including independent software vendors, EDU, healthcare and private sector. The PDS team may also work on customer-requested app migrations since these cases will likely require involvement with our Legal Developer Operations teams.
What we're looking for
- Have a Bachelor's in Computer Science, Engineering, or related field, or equivalent experience
- Have at least 5 years of experience in API/SDK mobile application development for both Android and iOS platforms
- Have the ability to build relationship with customers and demonstrate effective communication skills, both spoken and written
- Demonstrate domain expertise in Contact Center, SaaS, API/SDK, and ISV partnership models.
- Have a good understanding of integration technologies such as REST and SOAP API operations and JSON concepts
- Have technical background and application development experience in any of following languages: C++,C#,Java, .NET, PHP, Python, JS and/or NodeJS, APEX
- Have solid technical experience in cross-platform mobile development frameworks (e.g., Flutter, React Native)
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Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Dental Insurance
- Mental Health Benefits
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Unlimited Paid Time Off
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- Stock Purchase Program
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
Diversity and Inclusion