Senior Sales Compensation Analyst

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

• Assist in the administration of compensation programs within current and future ICM tools and/or processes
• Develop and document compensation procedures to streamline processes and ensure compliance with regulatory requirements
• Manage and understand all commission plans according to documented sales plans; ensure compensation is properly accounted for and settled in the appropriate timeframes
• Manage the accuracy of commission expense outputs, reconciliations, adjustments, and commission modifications
• Ensure accuracy of data and inputs within ICM tools and through manual audit processes
• Work with auditors to provide commission documentation requests, including complex manual calculations
• Support the sales team by resolving commission payment inquiries and disputes in a timely manner
• Maintain a deep understanding of existing and future tools and platforms, including source data (Salesforce, Snowflake)
• Develop commission communication materials; train sales and field operations teams regarding commission calculations and policy including changes
• Proactively identify issues and recommend new programs and process improvements
• Conduct what-if scenarios and assumptions for commission expense calculations to support monthly accruals and forecasting
• Communicate effectively, both written and orally, to satisfy commission requests with high understanding of current processes and inquiry resolution
• Partner with GTM Sales Compensation Management in modeling, developing, and modifying sales commission plans and Rules of Engagement
• Analyze sales compensation performance and effectiveness
• Handle ad hoc reporting requests supporting Compensation and other team initiatives (e.g., turnover, headcount, diversity reporting)

• Bachelor's degree in Human Resources, Finance, or related field, or equivalent training/experience
• Commission systems experience required (must be able to enter new hires, update employees, pull reports, update commissions system, and perform monthly audits)
• CaptivateIQ Admin experience is a plus; ICM tool admin certification highly preferred
• 3-5 years of Sales Compensation experience working with multifaceted, complex plans
• Experience in hyper-growth environments with the ability to switch context regularly
• Experience with implementation and daily maintenance of an ICM tool is preferred

• Strong analytical skills with attention to detail
• Excellent interpersonal skills; able to work with all levels of management
• Ability to produce reports and analytical presentations with oversight from the hiring manager
• Ability to manage multiple projects simultaneously and meet deadlines
• Strong negotiation and influence skills
• Ability to work well remotely and with minimal supervision
• Ability to maintain highly confidential information
• Excellent verbal and written communication skills; able to respond with kindness, promptness, and accuracy
• Strong proficiency with MS Office, specifically Excel (complex formula experience preferred)