TECHNICAL LEAD L1

City: North Quincy

State/Province: Massachusetts

Posting Start Date: 1/6/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

1. Strong knowledge and Hands on experience in Architecting Cloudera, Hadoop, based platforms with large amount of data.
2. Expertise in Optimization techniques for Jobs taking longer time on Hadoop Cluster where thousands of jobs are running.
3. Expertise in Workload management on Hadoop cluster of large size Hands on Experience in large transformation projects from Legacy to new age Analytical platforms.
4. Drive technical conversation with Sr. Leadership at customer place. Solution mindset and hand on person.
5. Strong knowledge and experience on ETL, Data warehousing concepts, Cloudera, Hadoop, Pyspark, Hive, Tableau, Talend and other Big Data technologies.
6. Expertise in Optimization techniques across big Data technologies including Pyspark. Drive customer conversations and provide them solutions for their strategy.
7. Solution mindset and hand on person. Experience in working on large amount of data on Cloudera Converse with Director-level and SVP-level .
8. Data & Analytics Sr. management at customer place. Hands on Experience in Experience in transformation projects from Legacy to new age Analytical platforms.
9. Solid experience in working banking projects including risk , compliance, and regulatory requirements. Account mining and driving growth

• Handle technical escalations through effective diagnosis and troubleshooting of client queries
  • Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements
  • If unable to resolve the issues, timely escalate the issues to TA & SES
  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s

Mandatory Skills: Big Data .

Experience: 5-8 Years .

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Quincy, MA

Job ID: Wipro-123227

Employment Type: OTHER

Posted: 2026-01-06T23:39:23