Team Lead - Sales

Req Id: 110084

City: Pune

State/Province: Maharashtra

Posting Start Date: 11/10/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.

Overall duty
Is responsible for service delivery efficiency. He/She is responsible for managing a team together to ensure all client metrics are achieved. He/She is responsible for Process Level Compliance and drive process level projects and initiatives.

Detailed duties and responsibilities:
• Drive SLAs and team performance
• Escalate through the right channels and process to ensure the accountability on deliverables.
• Continuous improvement through learning and process understanding.
• To meet or exceed all delivery targets such as time lines, right first time activities.
• To act as a point of contact between the client, management and the team from a delivery perspective.
• To act and be accountable for all of the Process and Client Deliverables in the absence of a Manager.
• Manage a team of 20-25 members and ensure performance management is driven

REQUIRED SKILLS

Technical skills
• Under Graduate OR Graduates in any field can apply.
• Well versed with Microsoft applications, especially excel and power point
• Excellent Communication Skills (Verbal & Written)
• Knowledge of Client and end user requirement.
• Excellent knowledge of back office and the Order to Cash business with an understanding of the telecom domain.

Behavioral skills
• Ability to work & communicate with people across organizational units. Service oriented and customer focused
• Ability to prioritize tasks appropriately.
• Ability to lead people on multi-functional efforts.
• Decision making skills.
• Leading by Example and ability to handle stressful situations.
• Expected to work closely with other Team Leaders on production floors for implementation of uniform compliance and delivery practices.
• To manage the incoming work volumes for all associated task of the role to ensure performance targets achieved.

Required:

Preferred:
• Relevant experience in Sales Process.
• Proficiency in English

Mandatory Skills: Voice Fulfilment .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.