Subject Matter Expert (SME)
City: Guadalajara
State/Province: Jalisco
Posting Start Date: 3/25/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Wipro, a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as an Subject Matter Expert (SME).
This position belongs to the Business Process Solutions (BPS) area of the company.
R esponsibilities
• Obtain shipping info and doc set for each order • Stock availability and delivery creation for material • Inventory Analysis • Tracking and fixing shipping errors • Making special shipping arrangements as necessary • Work with our freight forwarder to insure timely shipment clearance and delivery to our customers or Warehouse • Reviewing purchase orders and shipping documents to ensure accuracy • Material local purchasing • Responding to customer inquiries and referring clients to the proper channels • Administer day-to-day activities associated with imports in accordance with the existing procedures and business rules
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R equirements
Team support Driving by goals ( SLA, KPI's) Update Clients request weekly and monthly Research ideal shipping, routing and carriers Analysis for Improvement and deep understanding of product Handle client daily and weekly calls. Accelerate response times. Follow up of issues Quality Initiatives Problem Solveing
D etails
Location:
Guadalajara, Jalisco.
Type of work:
Hybrid.
Schedule:
Monday to Friday from 8 AM to 5 PM.
Salary:
Up to $20,000 monthly.
What we offer:
- Life insurance
- Major medical insurance
- Dental and vision plan
- 30 days Christmas Bonus
- Food Vouchers
Please attach your resume in English to be considered in the position.
Mandatory Skills: O2C (Transactional Accounting Services) .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion