Splunk Administration with ITSI

City: Hyderabad

State/Province: Telangana

Posting Start Date: 4/22/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose
The purpose of this role is to support delivery through development and deployment of tools.

Position: Splunk Administrator (Enterprise Observability Platform Operations)

Location: Pune / Bangalore / Hyderabad (In-person- 24x7 Rotational)

Role Summary:

We are seeking a Splunk Administrator to support day-to-day operations of the Enterprise Observability- Splunk suite platform (Splunk Enterprise, ITSI, and Splunk Observability Cloud), including data onboarding, system maintenance, monitoring, troubleshooting, and user support.

This is a hands-on Splunk support operations role supporting a mission-critical environment that requires hands-on collaboration with engineering, operations, and application teams.

Key Responsibilities

Platform Administration & Daily Operations

• Monitor Splunk Enterprise platform health, performance, and capacity.
• Perform routine administrative tasks: restarts, configuration updates, index management, and license monitoring.
• Support search head and indexer cluster operations under guidance from senior engineers.
• Maintain forwarder configurations and ensure reliable data ingestion.

Data Onboarding & Configuration

• Onboard new data sources using forwarders, APIs, add-ons, and cloud integrations.
• Configure inputs, props/transforms, sourcetypes, and parsing rules.
• Validate data quality, field extractions, and CIM compliance.
• Maintain and update Technology Add-Ons (TAs) as needed.

ITSI & Observability Support

• Assist with ITSI KPI updates, service model maintenance, and correlation search tuning.
• Support troubleshooting of ITSI lag, KPI failures, and service health issues.
• Help maintain integrations with Splunk Observability Cloud (O11y) and OpenTelemetry collectors.

User Support & Operational Requests

• Provide support to internal users for searches, dashboards, alerts, and knowledge objects.
• Assist teams with troubleshooting search performance and data visibility issues.
• Maintain documentation, runbooks, and onboarding guides.

Incident & Problem Management

• Participate in incident response for Splunk-related issues.
• Investigate ingestion failures, search errors, and platform alerts.
• Support root cause analysis and implement corrective actions.

Governance & Best Practices

• Follow established standards for data onboarding, index naming, retention, and tagging.
• Ensure compliance with security, audit, and logging requirements.
• Maintain accurate documentation of configurations and operational procedures.

Required Skills & Experience

Technical Skills

• 4-6 years of hands-on experience administering Splunk Enterprise.
• Strong understanding of forwarders, inputs, parsing, indexing, and search optimization.
• Experience with Linux/Unix environments and basic scripting (Bash, Python).
• Familiarity with ITSI concepts (KPIs, services, correlation searches) is a plus.
• Exposure to cloud platforms (AWS and Azure) and hybrid environments.
• Understanding of logging standards, observability concepts, and monitoring tools.

Operational Skills

• Experience supporting production environments with stringent SLAs.
• Strong troubleshooting skills across ingestion, parsing, and search layers.
• Ability to follow change management and incident management processes.

Soft Skills

• Strong communication and documentation abilities.
• Ability to collaborate with cross-functional teams.
• Detail-oriented, reliable, and proactive in identifying issues.

Preferred Qualifications

• Splunk Power User or Admin certification.
• Experience with ITSI, O11y, or OpenTelemetry.
• Familiarity with ServiceNow, Jira, or similar ITSM tools.
• Experience in enterprise, Pharma and Life Science environments.

Mandatory Skills: Splunk AIOPS .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Hyderabad, India

Job ID: Wipro-162511

Employment Type: OTHER

Posted: 2026-04-28T19:14:17