Splunk Administration with ITSI
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 3/11/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
Position: Splunk Administrator (Enterprise Observability Platform Operations)
Location: Anywhere in India
Role Summary:
We are seeking a Splunk Administrator to support day-to-day operations of the Enterprise Observability- Splunk suite platform (Splunk Enterprise, ITSI, and Splunk Observability Cloud), including data onboarding, system maintenance, monitoring, troubleshooting, and user support.
This is a hands-on Splunk support operations role supporting a mission-critical environment that requires hands-on collaboration with engineering, operations, and application teams.
Key Responsibilities
Platform Administration & Daily Operations
- Monitor Splunk Enterprise platform health, performance, and capacity.
- Perform routine administrative tasks: restarts, configuration updates, index management, and license monitoring.
- Support search head and indexer cluster operations under guidance from senior engineers.
- Maintain forwarder configurations and ensure reliable data ingestion.
Data Onboarding & Configuration
- Onboard new data sources using forwarders, APIs, add-ons, and cloud integrations.
- Configure inputs, props/transforms, sourcetypes, and parsing rules.
- Validate data quality, field extractions, and CIM compliance.
- Maintain and update Technology Add-Ons (TAs) as needed.
ITSI & Observability Support
- Assist with ITSI KPI updates, service model maintenance, and correlation search tuning.
- Support troubleshooting of ITSI lag, KPI failures, and service health issues.
- Help maintain integrations with Splunk Observability Cloud (O11y) and OpenTelemetry collectors.
User Support & Operational Requests
- Provide support to internal users for searches, dashboards, alerts, and knowledge objects.
- Assist teams with troubleshooting search performance and data visibility issues.
- Maintain documentation, runbooks, and onboarding guides.
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Incident & Problem Management
- Participate in incident response for Splunk-related issues.
- Investigate ingestion failures, search errors, and platform alerts.
- Support root cause analysis and implement corrective actions.
Governance & Best Practices
- Follow established standards for data onboarding, index naming, retention, and tagging.
- Ensure compliance with security, audit, and logging requirements.
- Maintain accurate documentation of configurations and operational procedures.
Mandatory Skills: Splunk AIOPS .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion