ServiceNow Architect

City: Hyderabad

State/Province: Telangana

Posting Start Date: 4/21/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

S erviceNow architect

ServiceNow Technical Architect

Job Type: Full-time

Work Location:

• Kolkata/Hyderabad

Experience:

• ServiceNow: 10 years (Minimum)
• ITSM Specialist, Flow designer, Integrations, ServiceNow Discovery, HAM Pro
• Overall 10-16 years
• Provide subject matter expertise, act as technical product advocate, design, develop ITSM, ITOM, HAM Pro Knowledge, Demand and Release Management modules within ServiceNow platform.
• Implement technology specific best practices and standards.
• Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
• Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
• Translates requirements into functional and technical requirements.
• Develop technical design documents.
• Designs and develops extensions to ServiceNow data model in support of requirements towards CMDB, SACM and other modules.
• Reviews and refines designs for usability, review testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results. Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
• Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product road map planning.
• Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc.
• Create and maintain the current state of the ServiceNow platform architecture documentation and provide the architectural control.
• Create well-structured test plans and coordinate testing activities.
• Translate technical complexities to project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform.
• Lead ServiceNow upgrades planning and execution.
• Participate in the configuration of new applications or suites during planning, development, and roll out phases. Contribute to the strategic development of new platform customization, as needed, based on customer needs.
• Maintain an awareness and understanding of technological advances; provide continuous research and assessment of new resources and technology available for ServiceNow platform.
• Strong leadership skills with the ability to lead assignments/teams and mentor others and build a team.
• Provide excellent customer service, leadership, communication, problem solving and decision making skills.
• Demonstrate strong prioritization, time management and organizational skills.

Mandatory Skills: ServiceNow Solution Architecture .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Hyderabad, India

Job ID: Wipro-138177

Employment Type: FULL_TIME

Posted: 2026-04-27T18:55:14