Senior System Engineer

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 4/13/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction

Key Responsibilities

ATF & Functional Testing

• Design, develop, and execute ATF test cases under guidance of the ATF Lead.
• Perform functional, regression, and integration testing for ServiceNow applications.
• Convert manual test cases into ATF-based automated scripts.
• Execute ATF test suites and analyze test results and failures.
• Validate fixes and perform re-testing for resolved defects.

ServiceNow Module Testing

• Conduct testing across various ServiceNow modules, such as:
• ITSM (Incident, Change, Problem, Request)
• Service Catalog
• CMDB (basic validation)
• Workflows / Flow Designer
• Service Portal (basic UI validation)
• Ensure test coverage for configurations, UI policies, business rules, and flows.

Defect Management & Reporting

• Log, track, and manage defects using defined defect management processes.
• Perform root cause analysis for test failures and coordinate with developers.
• Prepare daily/weekly test execution status and defect reports.

Collaboration & Process Adherence

• Work closely with developers, BAs, and test leads during sprint cycles.
• Participate in sprint ceremonies such as planning, daily stand-ups, and retrospectives.
• Follow defined testing standards, processes, and documentation guidelines.

Required Skills & Experience

Technical Skills

• Hands-on experience with ServiceNow Automated Test Framework (ATF).
• Experience creating and executing ATF test cases.
• Good understanding of ServiceNow platform fundamentals and module functionality.
• Basic knowledge of JavaScript (nice to have).
• Familiarity with Agile testing practices.

Experience

• 3-5 years of overall testing experience.
• 1-3 years of experience in ServiceNow testing.
• Experience working in Agile / Scrum delivery environments.
• Exposure to ServiceNow upgrades and regression testing is a plus.

Certifications (Preferred)

• ServiceNow Certified System Administrator (CSA) - preferred
• ISTQB Foundation or equivalent - nice to have

Soft Skills

• Good communication and coordination skills.
• Strong attention to detail and quality mindset.
• Ability to learn quickly and adapt to new modules and features.
• Team player with a proactive attitude.

Education

• Bachelor's degree in Engineering, Computer Science, or equivalent practical experience.

Mandatory Skills: ServiceNow ATF .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Bangalore, India

Job ID: Wipro-153804

Employment Type: OTHER

Posted: 2026-04-21T19:06:07