SAP Time & Attendance Management by WFS

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 12/4/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

As a Business Analyst L4 at Wipro Technologies, you will play a pivotal role in bridging the gap between our customers and the internal delivery teams. Your primary responsibility is to thoroughly understand and analyze customer requirements, ensuring these are effectively communicated to delivery teams to create accurate, timely, and optimal solution designs. You will act as a key liaison and facilitator, fostering collaboration and alignment among cross-functional teams to enhance customer satisfaction and drive successful project outcomes.

The position requires a strategic thinker adept at translating complex business needs into functional specifications, integrating technical knowledge with strong interpersonal skills to manage stakeholder expectations. You will contribute significantly to refining business processes and identifying opportunities for improvement while ensuring delivery excellence.

Our ideal candidate has substantial experience working with SAP Time & Attendance Management by WFS, bringing valuable domain expertise that supports the design and implementation of solutions aligned with client needs and Wipro's delivery standards.

Primary Responsibilities

• Engage proactively with clients and their representatives to collect, clarify, and document comprehensive business requirements through detailed scope documents, functional and non-functional specifications, and workflow diagrams.
• Collaborate closely with client engagement partners to respond to RFPs and RFIs, ensuring that customer expectations and business objectives are accurately captured and addressed.
• Translate customer needs into actionable insights for internal teams by utilizing process modeling techniques and systems analysis to ensure thorough understanding.
• Maintain ongoing communication channels with clients, facilitating demonstrations and presentations of proposed solutions to empower customer decision-making and enhance engagement.
• Cultivate and nurture long-term relationships with clients to facilitate business growth opportunities and optimize integration between client operations and Wipro's service offerings.
• Continuously gather feedback to improve solutions and services, driving value delivery and customer satisfaction.

• Collaborate regularly with delivery teams to provide customer feedback, ensuring solution alignment with requirements and facilitating necessary adjustments.
• Review and verify comprehensive test case coverage for all customer requirements to guarantee quality assurance.
• Lead root cause analysis for any gaps identified in solutions or demos before presenting them to the client, spearheading corrective action plans.
• Manage the deployment of change requests accurately and swiftly, ensuring evolving customer needs are met.
• Support quality assurance teams with testing activities by providing insightful, timely feedback aligned to business objectives.
• Coordinate integration testing and user acceptance demos, validating end-to-end solution performance and ensuring flawless customer experiences.
• Utilize data modeling and analysis techniques to drive continuous improvement in design and functionality.
• Ensure complete utilization of system capabilities by thoroughly understanding business specifications, enabling optimal solution delivery.
• Synthesize and harmonize responses and solutions for RFPs and RFIs before client presentation to deliver cohesive, compelling proposals.

• Develop and deepen expertise in SAP Time & Attendance Management by WFS and related business domains to provide authoritative guidance and insight.
• Engage with fellow Business Analysts and domain experts to share knowledge, foster best practices, and promote continued learning.
• Contribute to the creation of whitepapers, research reports, and thought leadership articles that advance Wipro's intellectual capital and influence in the industry.
• Identify and document reusable use cases and solution components that can enhance business processes across various projects and accounts.
• Conduct ongoing market research to stay abreast of emerging trends and technologies, integrating relevant insights into project strategies and customer engagements.