Salesforce Practice Head

About the Practice
The Salesforce Practice at Wipro is a cornerstone of our Enterprise Applications portfolio, delivering exceptional value with annual revenues surpassing $175 million and supported by a global team of over 2,500 skilled associates. As a Summit Partner with Salesforce, the highest echelon of partnership, Wipro brings 17 years of profound experience in the Salesforce cloud ecosystem. Our extensive expertise encompasses over 3,500 certified consultants and more than 10,000 certifications, coupled with a track record of around 800 successful projects worldwide.

We offer comprehensive services including system implementation, technical consulting, strategic advisory, experience design, industry-specific solutions, multi-cloud and cross-platform engagements, legacy modernization, and digital integration. These services empower our clients to streamline their transformation journeys, expedite their digital transitions, and innovate purposefully.

Our commitment to excellence is underpinned by strategic acquisitions such as Appirio and 4C, enhancing our Salesforce capabilities. Our leadership is recognized globally, with accolades including Everest Group's Salesforce Services PEAK Matrix® Leader and Star Performer (2024), ISG's Salesforce Ecosystem Provider Lens Leader (2024-2025), Avasant's Radarview for Salesforce Services (2023-2024), and the MuleSoft 2025 Top Partner of the Year (UKI).

1. Develop Strategy and Drive Execution
• Define and implement a forward-looking strategy for the Salesforce Practice that establishes clear market differentiation aligned with evolving industry trends and client needs.
• Collaborate effectively with clients, advisors, partners, and business units to analyze market dynamics and competitive landscapes, shaping both short-term objectives and long-term vision.
• Lead robust execution of business plans through high-impact delivery, strengthening customer relationships, and fostering cohesive teams that champion sales and partnerships.

2. Market Differentiation and Demand Generation
a. Architect and oversee the Practice's Go-To-Market strategy, emphasizing unique value propositions and targeted branding initiatives.
• Develop sub-practice focus areas aiding solution-driven sales efforts.
• Guide decision-making on target markets, offerings, distribution channels, and client engagement.
• Lead creation of marketing assets including product plans, proofs of concept, and detailed business cases supporting sales enablement.
b. Facilitate comprehensive education sessions for sales and client teams to communicate the Practice's distinctive offerings and benefits.
c. Cultivate upstream consulting capabilities to build a robust sales pipeline:
• Promote advisory and consulting expertise within niche functional and technical domains.
• Elevate consulting-led sales as a significant growth driver.
d. Champion Thought Leadership initiatives:
• Engage analyst and industry bodies to enhance Wipro's market perception.
• Set and monitor targets for analyst rankings, client testimonials, and partnership credentials.
• Represent Wipro at key industry forums and produce impactful thought leadership content such as blogs and whitepapers.

3. Revenue Growth and Client Acquisition
• Collaborate with Strategic Market Unit (SMU) leaders to optimize account growth and reclaim competitive market share.
• Support new business acquisition efforts by demonstrating practice expertise and comprehensive solution capabilities.
• Lead pre-sales initiatives including RFP responses, solution design, and technical demonstrations to maximize win-rates.
• Manage integrated deal execution with a focus on industry, functional, and commercial specialization.
• Approve proposals and RFP responses, ensuring technical accuracy and alignment with client requirements.
• Negotiate commercial terms to safeguard revenue streams and profitability.
• Monitor deal execution quality and compliance with financial and operational standards.
• Proactively resolve complex client escalations to protect revenue integrity.

4. Delivery Assurance and Management
a. Conduct comprehensive due diligence for proposals to confirm delivery feasibility.
b. Oversee technical scope management, solutioning, and build a strong talent pool of technologists and architects.
• Approve sales proposals based on delivery viability.
• Recommend and implement pricing frameworks tailored to optimize cost-efficiency.
• Implement audit and governance processes to ensure scope compliance and quality.
c. Deploy optimal delivery frameworks encompassing processes, governance, and risk management customized by geography.
• Regularly audit delivery quality assurance to uphold standards.
• Drive automation and reusability initiatives to accelerate time to market.
d. Demonstrate delivery competence to clients to instill confidence and secure long-term partnerships.

5. Delivery Leadership and Performance Management
• Partner closely with Practice Delivery Heads to ensure flawless execution of projects.
• Monitor delivery metrics such as utilization rates, billing efficiency, and onsite/offshore resource balance through comprehensive dashboards.
• Address and resolve client delivery escalations swiftly and effectively.
• Initiate and manage cost optimization measures and continuous service improvement initiatives.
• Establish frameworks to guarantee project green starts and sustained delivery health.
• Lead the strategic assembly of delivery teams, ensuring resource allocation aligns with client expectations and project needs.
• Drive delivery-led growth strategies leveraging differentiated value propositions for deeper client engagement.

6. Capability Development and Talent Management
• Oversee demand forecasting, resource planning, and ensure alignment with budgetary and operational requirements.
• Champion local talent acquisition and development aligned with key market priorities.
• Promote best practice integrations across sub-practices to maximize efficiency.
• Lead workforce transformation initiatives focusing on competency enhancement, multi-skilling, and mandatory training compliance.
• Design and execute fresher engagement programs to build a robust talent pipeline.
• Manage comprehensive talent lifecycle including recruitment, onboarding, training, retention, diversity and inclusion, and performance management.
• Foster an engaging workplace culture prioritizing employee satisfaction and ongoing professional growth.

Required Competencies and Qualifications
To thrive in this role, candidates should demonstrate:

• Functional Expertise:
  - Deep domain knowledge of Salesforce ecosystems and enterprise applications.
  - Mastery in market intelligence, analyzing competitive dynamics and technological trends.
  - Proficiency in systems thinking, navigating complex organizational environments.
  - Expertise in leveraging cutting-edge technologies, tools, and automation to optimize performance.
  - Strong technical acumen relevant to Salesforce solutions and associated technologies.
• Behavioral Competencies:
  - Strategic perspective and strong business acumen.
  - Innovation mindset coupled with agility to manage complexity and drive change.
  - Client-centric approach with relentless focus on execution excellence.
  - Proven ability to nurture talent, build high-performing teams, and exhibit executive presence.
  - Outstanding stakeholder management skills facilitating collaboration across diverse internal and external groups.
• Educational Background:
  - Bachelor's degree in Engineering, Business, or related field is required.
  - Advanced certifications in Salesforce technologies and project management are advantageous.

Inclusivity Statement:
Wipro Technologies-USA is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, including people with disabilities. Our inclusive culture supports and values diversity in all forms.

The expected compensation for this role ranges from $200,000.00 to $280,000.00.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Lakewood, NJ

Job ID: Wipro-108773

Employment Type: OTHER

Posted: 2026-01-26T18:40:58